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Lew White Appliances is an appliance store in Brookfield that delivers and installs what it sells. A recent customer said the staff installed a new washing machine, removed the old one, and responded to fix a small issue a week after the install in a very timely manner. The company says it has been in business 84 years and names Fairfield County, Brookfield and Monroe as its service area. A newstimes.com article has named Tom White as the owner of the Brookfield store, and a ctpost.com article reported a Lew White Appliances store opening in Monroe. A recent customer said the delivery men checked a Bosch 100 series refrigerator for damage, removed the tape and packaging, and explained its features. A recent customer said their front door frame, damaged during a fridge delivery a couple of months earlier, was fixed, and that the issue was handled professionally and promptly. A recent customer went in asking if they knew how to get a crisper apart to clean, and they figured it out. A 2026 customer said installer Mike diagnosed and fixed a minor adjustment on a dual fuel Bosch range the same day it was reported, two weeks after the install. A 2026 customer wrote that after Home Depot did not provide paid install services, Tom sent a team to install the appliance the next day. A 2025 customer said Patrick suggested the store's installer, Matt, to fit a new larger oven after the customer's 20-year-old oven, built into a kitchen island, was discontinued. A 2024 customer described an over-the-range microwave replacement in which the technician called when on the way, arrived on time, protected the counters and stove, and resolved a complex venting situation. A 2024 customer said a technician was sent out for a refrigerator's bottom drawer that was not closing correctly, ordered the parts, and came back. A 2025 customer said Harper was rude and screamed at and threatened female customers on the phone.
“Tom White, owner of Lew White Appliances in Brookfield, is shown in the store's showroom, on Thursday, Jan. 13, 2011. Lew White opened the store in 1942, Tom White is his grandson.”
“Lew White Appliances recently opened at 720 Main Street in Monroe, one of four new businesses in town.”
I agree
We had a great experience with the team here in getting us a new washing machine installed and removing our old one. Very seamless process and great communication throughout. I felt very comfortable with their staff coming over and doing a thorough and neat job. What seals the deal for me was that we had a small issue a week after the washer was installed and the staff were able to respond and fix in a very timely manner. I will continue working with them and recommend the business to others in need of appliances locally!
Went to Lew White in Brookfield, CT and met with their customer service specialist, who walked me through all the details and necessary information to provide the best service for my customer. Harper was excellent, providing me with a quote on the spot at a remarkable price. The time taken, the professionalism and product knowledge was spot on. Thank you Harper, and Lew White!
We were in dire need of a new refrigerator, and Lew White didn't disappoint! Eugene was amazing during the transaction, able to accommodate our needs, and we are now enjoying refrigeration. You don't realize what you have until you don't have it!! Thank you Lew White Appliances!!
It was so refreshing dealing with a company that actually cares about the customer. We had our front door frame fixed recently that was damaged during a fridge delivery a couple months ago. We have purchased our most recent appliances with Lew white and have always been met with great service! However, we believe that what really shows a company’s true colors is how they handle issues. We understand that we are all human and that mistakes can happen, it is how Lew White dealt with it that makes them stand out above many companies! The issue was handled professionally and promptly. Our family will always be purchasing any future appliances with Lew White.
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1 change recorded — last scanned Oct 13, 2026.
State-verified HVAC license since 19853.2