Lg Hvac Inc

Lg Hvac Inc is a small Medford-area HVAC outfit whose Google page currently shows 4.4 stars from 7 ratings — a number built on a short, sharply mixed record. Most of what customers describe is fast, transparent repair work. In a January 2025 review, a homeowner named the technician Luan and described him arriving within an hour on a bitterly cold day to fix a broken unit on the spot, checking in throughout the visit. A second review from that same week said Luan gave a clear, itemized explanation of pricing before starting. In an October 2024 review, a customer called during a summer heatwave for an AC repair and said the technician diagnosed and fixed the problem on the spot, with the final bill matching the original estimate, then followed up a week later to confirm everything was still working. A November 2025 review from a customer using the company across both a home and an investment property described the pricing as consistently fair. Worth knowing before calling: a February 2025 review tells a very different story — the reviewer says the company abandoned their project after failing to pull a permit for four months, then failed inspection, turning a promised two-week job into a six-month delay, and alleges the company submitted fraudulent insurance paperwork to the town for the permit. That's a serious claim from a single reviewer, sitting alongside several detailed accounts of quick, well-communicated repairs elsewhere in the record — worth asking about directly before signing anything, especially for a permitted project. For a straightforward repair call, the record reads well; for a larger permitted job, get the permitting and insurance details confirmed in writing first given what one customer described.