Loyal Pest Management

Sixteen years in business and Loyal Pest Management has no written customer record to read — its BBB page carries no reviews and no complaints, and it has been A+ and BBB-accredited since July 2011. Patrick Witham incorporated the Walpole company in January 2010, and the site tells the origin story plainly: he learned the trade young working for his uncle, moved on to a larger Massachusetts firm, and left in 2008 after that company was sold to a corporation he says was interested only in sales numbers. By the company's own account he is still running a route or answering the office phone himself. The work is everyday pest management — ants, termites, bedbugs, mice, mosquitoes, stinging insects and spiders — across houses, businesses and multi-family buildings, plus wildlife calls for mice, rats and bats. BBB's own listing adds termite control, pest inspections and eco-friendly treatments. One thing to square before you call: the site advertises coverage of roughly a hundred towns, from Boston and MetroWest out to Barnstable and down the South Shore, while BBB records the company as having one employee. Ask who will actually turn up and how soon they can get to your town. With no customer writing on record either way, ask for a couple of local references before you book a treatment plan.