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Luke & Sons Chimneys is a Lynn-based chimney sweep and masonry company doing chimney cleaning, inspection, repair, relining, waterproofing and fireplace or stove installation. A rotating cast of named technicians — Leonard, Theodore, Roger, Ayden, Miguel and Jorge — show up across dozens of reviews, and Leonard is described in more than one review as the owner. The reviews describe real judgment calls, not just routine sweeps: one homeowner was told they didn't need a full chimney replacement, only the service that actually made sense, even though the company could have pushed a bigger job; another got a critter guard added at no extra charge after a new chimney liner install; and a May 2025 review describes a partial teardown and rebuild that added a new liner, a cap, and a fresh stucco exterior. An October 2024 review describes the team responding after a chimney fire and offering solutions once the home was cleared by emergency services, and a May 2026 review describes converting fireplaces from propane to gas. A run of specific complaints from October through December 2024 raises real questions: a November 2024 review describes paying $730 to clean a chimney and fix three small cracks and feeling overcharged; an October 2024 review describes paying to fix a leaking chimney that kept leaking, with repeated promised manager callbacks that never came; another October 2024 review describes paying for an inspection report that was never delivered and getting no return calls; and a January 2025 review describes being quoted to clean two fireplaces but only one being done, with the reviewer stating the company brokers work out rather than using its own employees — that's one customer's account, not something verified independently here. None of these complaints repeat in the many reviews from 2025 and 2026. For chimney sweeping, repair, relining or a fireplace install in the Lynn area, the recent reviews describe a team that explains its findings and doesn't push unnecessary work — just confirm in writing who specifically will show up and what's included, given the handful of 2024 complaints about accountability and pricing.
I was having trouble with the fireplace brick liner and needed the chimney pipes cleaned. After I sent a few photos by text, Leonard was able to explain the issue over the phone and clearly knew a lot about fireplaces, flue systems, and chimney care. We scheduled a service visit, and he confirmed the appointment shortly before arriving right on time. The whole experience was very professional from start to finish. He came prepared with clean, well-kept equipment, used drop cloths to protect the area, and was very respectful of my home. He spent about an hour cleaning the chimney system, servicing the flue, and taking care of the needed repairs to the fireplace lining. He also answered my questions and explained what was being done, which gave me a lot of confidence in the work. The pricing was fair, and the quality of the chimney sweep and repair service was excellent. Overall, it was a very positive experience, and I would gladly recommend this chimney company to anyone needing fireplace or chimney work.
we have luke & sons chimneys come out every year for our chimney sweep, fireplace cleaning, and dryer vent service. the technicians are always professional, thorough, and easy to work with, and they do a great job keeping everything clean and safe. it gives us peace of mind knowing our fireplace and venting are well maintained, and we will definitely keep using them and recommending them to our family and friends.
I was in a tight spot and needed our gas fireplace and chimney system serviced quickly so we could move forward with the sale of our home. Leonard reached out right away after I asked for a quote and came to the house the very next day. He was on time, professional, and made the whole fireplace service process easy. Everything was checked carefully, and we felt confident the unit was ready to go.
i bought my kamado joe from them and i’m very happy with it. they also handled my fireplace and chimney service, converting the fireplaces from propane to gas with real care and professionalism. it took a little time to get on the schedule, but their crew stayed in touch and fit me in as soon as they could. the work was done neatly, everything was explained in simple terms, and the fireplaces have been working great since the service.
Theodore was very respectful, knowledgeable, and easy to talk with. Even though our chimney needed more work before we could safely use the fireplace again, he clearly explained the inspection findings and walked us through the next steps to get everything back in good shape. He answered our questions, helped us understand what the flue and fireplace need, and made the whole chimney service process much easier. We appreciate the honest guidance and look forward to using their chimney sweep services for years to come.
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1 change recorded — last scanned Jul 7, 2026.
Takes on small jobs5.0
Customers describe roof crews finishing in a day4.5