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MacLachlan Pool & Spa Service is a family-owned and operated Lawrence company that says it has been creating backyards since 2012. Its work centers on pool cleaning and maintenance, repairs and remodeling, plus spa and hot-tub design, installation, and repair; the company also identifies Certified Pool Operator services among its offerings. HomeAdvisor and Angi each show 4.7 stars from 26 ratings, with 77% five-star and 19% four-star reviews. Older reviews repeatedly mention prompt responses, clear explanations, leak repairs, hot-tub work, and knowledgeable service. In a 2015 review, one homeowner described a same-day assessment and repair of a serious pool drain problem; another said the company diagnosed a hot-tub issue that a prior repair company had missed. The written reviews are dated, running from 2015 through 2018, so confirm current availability, pricing, and timelines before booking. One 2015 liner-replacement review described delays and an unfinished job, while another review praised the work but noted a buildup issue was deferred to a later visit. They look best suited to homeowners seeking a pool or spa specialist for maintenance, troubleshooting, repairs, or renovation. Ask for a current scope and completion schedule, especially for larger liner or remodeling work.
Extremely helpful and informative. Jim knows his stuff and took his time to explain everything before we even started.
Jim and his team were fabulous! They were responsive to all inquiries. They were there on time and did a great job. I highly recommend MacLachlan Pools!
We used Maclachlan pool and spa service to close our jacuzzi. From the first call they were very responsive and professional. They showed up on time and worked quickly and efficiently and were very respectful and informative. Just an overall great experience! Thank you, Kim Casey
Did a really great job!!! Call you back quickly!!!
Jim did a great job for us we would use him again in a heartbeat, and we do have a project in mind
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Certified attributes are verified against the public registry. Others are the business's own statement.
No changes recorded yet — last scanned Aug 31, 2026.
Service manager Greg, praised for years4.5
Handles renovations and challenging existing pools4.2
Neglected pool revivals4.1