Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Mass Roofing and Gutter. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$9,000 – $18,600
Typical roofing project around $13,800
Mark is the name that comes up in almost every review for Mass Roofing and Gutter — a Medford outfit whose own site says neighbors have trusted it with their homes for more than three decades (no specific founding year is given). Reviewers describe him and his crew across a range of jobs: reshingling, ice-dam calls, a copper gutter replacement, and heat-tape installs, several from repeat customers who've had him back for multiple properties. Its Massachusetts home improvement contractor registration, held by The Mass Roofing Company Inc., is currently expired. The four reviews posted in the last six months are all positive, and one describes Mark as unusually straightforward — telling the customer their roof was still in good shape rather than pushing a replacement. The earlier record has some real gaps, though. A January 2026 review described a scheduled emergency-leak appointment where the crew never showed and never called to cancel, leaving an active leak unresolved. A 2025 review described being ghosted after an initial quote request for a smaller gutter job. Two reviews from October 2024 describe rude phone calls and a job left unfinished, requiring another contractor to complete it. The recent stretch reads better than the earlier one, but the expired registration is worth confirming directly before signing anything, and it's worth asking directly how a smaller job gets handled given the ghosting complaint.
So far, I have nothing but good to say about Mark and his work. He has a very friendly demeanor and strikes a good balance of listening to what you think you want and sharing his advice from decades of experience. We were hoping to have our roof re-shingled before family arrived from across the country, and Mark made it happen, even going to city hall in person to expedite the permit. We were concerned about our garden that runs alongside the house being damaged during the stripping of the old shingles, so Mark supplied boards to protect it. Our chimney had several loose bricks, so the crew fixed that while they were up there. The crew spent a lot of time cleaning up at the end of the job, paying special attention that no nails were left on the ground. The roof looks great, and I look forward to working with Mark again on gutters and maybe siding down the road.
I called Mark and he showed up when he said he was going to. I had quite a few questions for him. He was patient with me and answered them all thoroughly. We were able to write up a contract that made me feel comfortable that he knew the work that I wanted to get done. In the end the roof turned out beautiful and he didn't leave any of the trash after. I would call him again to do work for me if I had more.
They did a good job and on time as well clean it up well after they finished
Had mass roofing and gutter do my roof and they did an amazing job. Answered all of my questions I had, gave me a great price, removed all the debris from the house after and the owner was very easy to work with. Thank you so much for fixing.my home!
Contacted for ice dam at my house - he came out the next day and was extremely thorough, and attentive.
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Established 3.0 rating
Kitchen renovation4.7
One-day roof replacements4.1
Sided a 6-unit building with new windows and doors3.8
Slate & copper specialist4.5