Northeast Industrial Roof

Northeast Industrial Roof is a Medford roofing company whose name undersells its range — the review record covers everything from a single Melrose gutter swap to a 6,000-square-foot commercial re-roof in Malden and a 32-dormer, two-building condominium project. Across more than four years and dozens of reviews, the same handful of names keep showing up — Bruna Silva running projects in the field, Tiago Pereira and Naib Bahia handling quotes and consultations, Hanna in the office — which gives the company an unusually personal feel for its size. The specifics are consistent. One homeowner described birds and squirrels getting into a third floor through rotted fascia boards; Tiago was the first of several contractors contacted to respond, in a 2024 review. Another described a window broken during a roof tear-off that was replaced at no cost with a custom-made older-style pane, in a 2024 review. A different customer said the crew helped them recover $13,000 from their homeowners insurance after a winter job covering a new flat roof, insulation, a chimney, and leak damage, in a 2025 review. On the commercial side, a warehouse's leaking metal roof was fixed by a team the owner called 'experienced and responsible,' backed by a 15-year workmanship warranty, in a 2023 review; a 6,000-plus-square-foot commercial roof in Malden got a quote that was honored even after a 3-4 month wait before the crew could start. A few 2024 reviews mention jobs running longer than originally quoted — once due to unexpected complexity, once due to scheduling — though both said the price held and the crew stayed flexible. Massachusetts's registry shows the company's home improvement contractor registration as expired, worth confirming directly given the range and scale of work it takes on. For anything from a quick gutter fix to a full commercial re-roof, the volume and consistency of the record — and the fact that customers keep naming the same people — points to a crew that treats small jobs and big ones with the same attention.