Verified record
Northeast Industrial Roof is a Medford roofing contractor with an unusually deep and consistent review record — 125 Google ratings averaging 5 stars, a BBB A+ grade, and the same handful of names (Bruna Silva, Tiago Pereira, Naib Bahia) showing up across dozens of jobs going back to 2022. The company says it was founded in 2013 and covers flat and pitched roof installation, repair, and maintenance, plus siding, gutters, chimney, and carpentry work across Medford, Cambridge, Somerville, and a wide swath of Greater Boston. The reviews describe both large commercial jobs and residential roof replacements handled the same way: a project manager who stays with the job start to finish, photo updates along the way, and cleanup crews that leave the site tidy. One 2025 customer said the company replaced a flat roof, chimney, and insulation in the dead of winter and helped them recover $13,000 from their homeowners' insurance. A 2024 condo association said the company replaced a flat rubber membrane, sloped shingles, siding, and gutters across two buildings while working around 32 window dormers. Another customer in 2024 said a window broken during the work was replaced at no cost, custom-made to match the older original. Several reviewers also note that women hold multiple roles on the crew and in project management. The one thing worth flagging: the company's Massachusetts home improvement contractor registration is registry-verified expired. For a residential or commercial roofing job — especially one that also needs siding, gutters, or chimney work bundled in — this is one of the more thoroughly corroborated records around, with the same project managers named consistently enough to ask for by name. Confirming the current status of the state registration before signing is a reasonable step given the lapse.
Northeast Industrial Roof repaired our roof deck. They did a great job and communicated well throughout the process. Bruna was an excellent project supervisor - thorough, responsive, and never pushy. I appreciate that there are several women working in various roles at the company, in a largely male-dominated field. I highly recommend Northeast Industrial Roof!
Bruna was our point person. Professional, courteous, funny and knowledgeable. Would definitely recommend this company for roof repair. Work was done in a timely manner. Professional and clean.
Northeast industrial roof was very professional and responsive. Bruna was an standing sales and project manager that stayed with the project from start to finish
I contacted Northeast Industrial Roof to replace my 25 year old Vellux Skylights. Their representative came out to examine the project both inside and out, using a drone to assist. The Skylights were installed in a timely manner by a polite and efficient crew, completing the job in a few hours. The experience was seamless and executed with a high degree of care and professionalism. I would highly recommend working with them.
Bruna is a terrific Field Supervisor. Her crew was very thorough, reliable and respectful throughout the process. Communication was great. A job well done!
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Service area
1 change recorded — last scanned Jul 2, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Northeast Industrial Roof. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$9,000 – $18,600
Typical roofing project around $13,800
Languages
Languages
Porch and deck rebuilds4.8
Roof installed in one day4.3