Master Tech Plumbing Inc.

Master Tech's technicians keep showing up early. That is the line that repeats across the company's Google page more than any other — a plumber calling ahead because the prior job wrapped sooner, someone arriving before the window opened, a burst pipe replaced in under an hour with advice on how to stop it happening again. Across 1,600 Google ratings averaging 4.9, speed and what follows it are the through-line. The East Falmouth shop's Massachusetts plumbing license is active and held in the company's own name, and its Better Business Bureau page carries an A+. What people call them for splits three ways. Water heaters are the largest share — on-demand units swapped out (one replacement came in under the estimate), tankless heaters cleaned on a yearly schedule after the office flagged the service was due, and high-efficiency combi repairs. Then gas: a line run out to a patio grill, a stove unhooked for delivery and reconnected the next day, and in March 2026 a boiler installed in a house the homeowner said had major problems with old piping and gas leaks. Everything else is the everyday list — faucets, toilets, outdoor showers and spigots, and a drainage problem one reviewer said was not easy to trace. The crew gets named. Anna, Steve, Rob and Troy come up by first name month after month, and the owner, Cliff, turns up on jobs himself — one homeowner facing an insurance cancellation deadline got the plumbing inspection and a written report the same day. The recurring compliment is not speed alone; it is being told what is wrong in plain terms. Another company had told one customer a ceiling leak needed a much larger, more expensive repair. Troy explained why it did not, and fixed the leak. The thing to settle before they roll the truck is price. Two reviewers in July 2026 said the numbers had gotten steep. A customer of five years dropped to 3 stars over a $499 charge for toilet-tank parts they priced at roughly $21, writing that the company was still reliable but no longer reasonable. Another was quoted $750 to install a garbage disposal that was already in place with the electrical run, against about $350 paid for the same job before. Both said the technician and the work were fine — the objection is the invoice. So: a solid call when something urgent breaks, with real depth on water heaters and gas work. Get the quote in writing first, and ask exactly what the flat rate covers before the job starts.