Mercier Home Inspections

Mercier Home Inspections (also known as Jay Mercier Home Inspections) is a Danvers, Massachusetts home inspection business run by Jay Mercier, a sole proprietorship in business since 2012 with one employee, offering complete home inspections along with radon and water testing. BBB gives the business an A+ rating. The written record here is thin and mixed. A forum comment on city-data.com describes the inspector as reasonably priced and thorough, noting he works on the North Shore. But two reviews raise real concerns. A 2021 review describes Mercier arriving at a property, complaining to the reviewer's wife about a lack of parking, and leaving without doing the inspection. A 2022 review, from someone identifying as a former marketing contractor for the business, alleges that its online reputation and star rating were built through paid reputation management rather than organic customer reviews — a claim worth keeping in mind when weighing the ratings shown here. Given how little independent, verified information is available and the concerns raised in what's here, ask directly for recent references and confirm scheduling expectations clearly before booking.