Meredith Plumbing, and Heating

Install was scheduled for 9:30 EST 12/22/2025. At approx10:30am called to inquire as to his status. He told me he was 10 mins away. He arrived an hour later. He was somewhat agitated on arrival. We together unboxed the new faucet and he examined the existing functional kitchen faucet. The system in place was result of new construction in 2017.He raised no concerns about new product quality or concerns about getting the job done. He was at the job approx. 2 hours and I was present close by throughout. After approx. one hour he became more and more agitated. He asked me to show him the basement as he "needed more length" to hook up the product. No changes took place in the basement. Shortly thereafter he announced the new product was "cheap" and suddenly "fell apart". He became agitated and told me the only option was to return the product and that he now had to replace the previous existing faucet. At this time on my exam noted one of the water hoses on the new product was no longer functional. There was a short extension on the other hose which I commented seemed to imply he had realized the new product hoses were too short. He quickly took off that extension and put it in his pocket, reiterated the new product was "junk". When done he asked me for 500$ for the two hours work and left. On my further exam of the new faucet after he left was clear he had been trying to stretch these short hoses to the point of damaging beyond repair both (please see pics) hoses. It was obvious all of this could have been avoided by adding extensions from the start. The under sink area would have easily accommodated this. In retrospect I am sorry I paid him. But, I am elderly, live on a rural dead end dirt road and just needed him out of the house. It is why I use a company like Angi to hopefully have some screening responsibility. Follow up communication has been difficult during the holidays. Ultimately I did speak with him. He continued to be dismissive and challenged me to seek legal recourse. I questioned his agitation that day. I asked if he had been drinking (both my parents were heavy drinkers and I regret not following that suspicion that day). He did not deny just replying "If you are so smart why didn't you do the job yourself". I told him that is why I strive to employ reputable contractors, always.

The plumbing part was great. It was very expensive, the bill was on the high side. Based on my last repair I expected the bill to be about half of what I was charged.

Fred was wonderful. He converted my new stove/range from Natural gas to propane. In the process, he fixed the gas lines coming from outside the home to the range. Even though it was a small project, he was out very quickly after my call. I expect to be hiring Meredith Plumbing and Heating again for a different project.

I called their number late on a Sunday afternoon. Fred call me back that evening and was at my house at 10:30 the next morning. He and his helper diligently worked on my issue and solved the problem. When I received the bill it has half of what I was expecting. Great service at a great price! It is very special to be able to speak with the owner who also does the work. The private equity consolidated companies are no match for this business. 5 star+++. Dave A.

Same day service. Very friendly and professional.