Verified record
A 2025 customer had Wayne and his team install a heat pump system, a job that required installing ducting and ductless units to replace an FHW system. That customer said Wayne provided a competitive quote and assisted in providing the information to get a "Mass Saves" loan and rebates. Mid-State Air Systems' website says it provides residential heating, air-conditioning, HVAC installation, repair and maintenance services in Worcester and Shrewsbury, and says the business has been operating since 1983. A recent customer says Keith and Nate answered all questions clearly and with patience. A 2025 customer said Mid State had installed their HVAC system a little over a year earlier and the air did not seem to be distributed evenly; that customer said Hayden came out right away and made adjustments to resolve the issue. A 2025 customer whose HVAC system Wayne and his team installed four years earlier said Wayne was responsive when an issue started, and the system was up and running again. A 2024 customer who had called on Mid-State Air a couple of times for central air conditioning praised Wayne's diagnosis help over the phone. A 2022 reviewer called the company "Unprofessional." A Massachusetts HVAC license, number 2000-SM-M1, is active on the state registry, with Wayne C Berard as the holder of record. Its Better Business Bureau grade is A+.
Keith and Nate were knowledgeable, professional, courteous and answered all questions clearly and with patience !! Great experience!!
Mid State installed our HVAC system a little over a year ago and it didn't seem like the air was being distributed evenly, so i reached out to them for help. Hayden came out right away and was extremely courteous and thorough. He was able to make some adjustments to resolve the issue. I greatly appreciate the exceptional customer service!
Wayne and his team did a great job installing my Heat Pump system. The job required installing ducting and ductless units to replace my FHW system. Wayne was very communicative, professional and quick. He provided a competitive quote that met my needs and assisted in providing the information to get my Mass Saves loan and rebates in a timely manner. I highly recommend them.
Wayne and his team installed our HVAC system 4 years ago. We recently started having an issue. Wayne was very responsive, knowledgeable, and understanding to work with. Our system was up and running again in no time!
I've called upon Mid-State Air a couple times for my central air conditioning and Wayne exceeded my expectations in terms of diagnosis help (over the phone) and in the service they ultimately provided. I will be more than happy to continue to reach out to them and recommend them in the future.
Specializes in
Also offers
Service area
Languages
2 changes recorded — last scanned Sep 30, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Mid-State Air Systems. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Heat-pump sizing for a Victorian home5.0
Spanish-speaking service4.9
Local recommendations2.9