MJB Plumbing & Heating

MJB Plumbing & Heating is a one-man plumbing and heating business in Saugus, Massachusetts, run by a plumber customers know simply as Mike — one reviewer names him as Michael Byrne — who states on his own site that he has 18 years in the trade and is licensed and insured in Massachusetts and New Hampshire. On bigger jobs a second tradesman, Joe, works alongside him. The work that comes up most is the emergency kind, and the accounts are unusually concrete. A May 2026 customer had been without water for three days after another plumber failed to find where their pipes had frozen; Mike located the problem, ran new plumbing on the spot and restored water the same day. A January 2025 reviewer whose basement extraction pump had failed wrote that they texted or called at least ten local plumbers and Mike was the only one who replied — within a few minutes — then diagnosed and fixed it the same day for someone who had never been a customer. Water heaters recur throughout: a November 2023 customer described him arriving around 8pm, draining the old heater, driving to buy a replacement and finishing the installation around 11pm. Beyond emergencies, reviewers describe him replacing a main water line into a house in coordination with the city water department, installing a whole-house water filter and reverse osmosis system with extra features to make filter changes easier, replacing corroded basement waste and water lines after a toilet clog turned into a full pipe replacement, fitting faucets, a dishwasher and a disposal, and handling the plumbing for a bathroom remodel through a series of contractor changes. The consistent themes are responsiveness and honesty about scope. Customers describe being texted back within minutes, being talked through repairs step by step, being told what did and did not need doing, and being given options — one reviewer noting he suggested repairing rather than replacing a unit. Several say he corrected another plumber's work or diagnosis. Pricing is described as fair, reasonable and competitive. Two things are worth checking before you call. His site states he is licensed and insured in Massachusetts and New Hampshire but publishes no licence number, so that is his own claim rather than a verified credential. And the stated experience does not line up cleanly: the site says 18 years, while a November 2023 reviewer wrote 15. He suits a Saugus-area homeowner who wants one experienced plumber on the end of the phone for a burst pipe, a dead water heater or a fixture swap, and who values getting a call back. Ask for his Massachusetts plumbing licence number and verify it with the state Board of State Examiners of Plumbers and Gas Fitters, and get the price in writing before work starts.