Repeat named praise for technician Camilo4.7
Water heater installs4.2
HVAC specialist3.8
Six rooms installed in three days3.0
Furnace exhaust pipe problem found and fixed3.4
Bathroom remodels5.0
Cold-snap heating repair within the hour3.6
Found and fixed a leaking furnace2.8
37 years in business3.5
Fast diagnosis, once2.5
24/7 availabilityNot yet rated
Held back a burst water main by hand4.9
Rapid emergency response5.0
Rapid response5.0
Fast emergency turnarounds4.5
Repairs before recommending replacement4.6
Gas leak catch4.8
Fast scheduling3.9
Complex jobs solved5.0
Fast next-day response5.0
Emergency response4.8
Repeat customer4.2
Handles complex old-house retrofits5.0
Help with the Mass Save rebate paperwork4.9
Navien expertise4.7
Water heater and tankless installs4.4
Deals directly with Scott, no dispatcher3.9
Plumber on-site within an hour4.5
Corrects other plumbers' mistakes4.7
Owner stays involved3.9
Water heater repairs4.5
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