Mullin Roofing and Siding INC

Mullin Roofing and Siding, based in West Yarmouth, offers roofing, siding, and a range of other home-improvement work per its BBB listing. Its Massachusetts home improvement contractor license is currently expired, and the Better Business Bureau gives it a C+ rating, citing its failure to respond to a filed complaint; it is not a BBB-accredited business. The written record is thin — just three reviews on file — and it is sharply split. In an August 2023 review, a customer described owner Mark Mullin as knowledgeable, friendly, and professional, praising an exceptional siding job on their cottage at a competitive price. In September 2025, two reviews described a very different experience on a separate job: the customers said they signed a contract with Mark for a new roof on their house and cottage, paid a $10,000 deposit for supplies by check on June 4, 2025, and reported that the work was never started, the deposit was never returned, and Mark stopped responding to calls and messages. Given the license is currently expired and the September 2025 accounts describe an unresolved deposit dispute, anyone considering hiring Mullin should confirm the license status directly with the state, avoid a large upfront deposit, and get everything in a written, dated contract with clear milestones before any money changes hands. The 2023 review suggests the work itself can be good when it happens, but the more recent, detailed account of a large deposit taken with no work performed and no response afterward is serious enough that it should weigh heavily on anyone deciding whether to hire this company today.