Trauma Services is a biohazard cleanup and remediation company serving the Hudson, New Hampshire area, operating as part of a larger New England biohazard cleanup and remediation firm headquartered near Boston, Massachusetts, that has been expanding with new offices in recent years. Alongside cleanup work, the company runs biohazard safety training programs for police departments, fire departments, and other organizations across New Hampshire and Maine, led primarily by instructor Tad Dionne.
The overwhelming majority of the company's public feedback -- 25 reviews on Google, all but one a perfect five stars -- comes from fire departments, police officers, and other first responders who attended these training sessions, not from homeowners who hired the company for a cleanup job. Reviewers consistently describe Tad Dionne, and on at least two occasions a trainer named Jessica, as knowledgeable, engaging, and able to make technical biohazard-exposure material approachable, with sessions held in towns including Greenfield, Jefferson, and Hudson, New Hampshire, and reaching first responders as far as Damariscotta, Maine, between 2025 and 2026.
Direct evidence of the company's hands-on cleanup work is thinner. One reviewer who attended a training session mentioned having used the company's cleanup services in the past and recommended both. Separately, a Better Business Bureau complaint on file describes a dispute over an October 2025 basement biohazard cleanup, in which a homeowner alleged the company entered without authorization and disposed of undamaged belongings; the company responded that the work was covered by a signed service agreement authorizing entry and disposal of agreed-upon items.
Anyone hiring Trauma Services for an actual cleanup, as opposed to booking a training session, should ask directly about the scope of work and disposal terms in the service agreement before work begins, given the one documented dispute over exactly that point. For a first-responder organization looking for biohazard-exposure training, the track record is deep and consistently positive; for a homeowner facing a biohazard situation, it is worth confirming in writing what will and won't be removed.
