Neil Madden

Thirty-five permits, and most of them aren't houses. Neil Madden's BuildZoom permit history runs to U-Haul fit-outs, two 7,100-square-foot self-storage buildings on Milk St and Pleasant Valley St in Methuen, a mezzanine demolition in Taunton and commercial electrical in Boston and Hyannis, with only a few small residential electrical jobs in Arlington and Somerville mixed in. For a homeowner, that is the first thing to weigh: this is largely a commercial book of work. The business itself is thinly documented. BBB files it under the trading name Madden Services at 21 Hunt St in Reading, with Neil Madden as president, four employees, a business start date of January 2016 and a file opened in February 2018, categorised as remodel contractors. BBB has not accredited the company and shows it as Not Rated, saying it lacks sufficient information — no letter grade, no reviews, no complaints and no government actions published. BuildZoom holds no reviews either. The credentials list looks busy. BuildZoom shows an electrician licence #22076, a home improvement contractor registration #184174 issued 1 October 2025, and construction supervisor licence #CS-105926, each marked active when it checked in 2026, alongside a city electrical-contractor registration it shows as inactive. Those are BuildZoom's own records rather than a state registry check, so confirm the HIC registration and electrician licence with Massachusetts before you rely on them. Worth knowing too: the long services menu on that page is BuildZoom's project-type list, not Madden's own description of the work. For a residential remodel, ask for recent homeowner references and which trades Madden self-performs. The commercial capability is documented; the residential story is one you will have to ask for.