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New Generations Plumbing and Heating is a plumbing and heating business, and the Better Business Bureau grades it A+. A 2025 customer said Dennis was not able to fix their plumbing issues on the first try but came back, and afterward their baseboard heaters stopped making gun shot noises. That 2025 customer also wrote that Dennis is a 3rd generation plumber. A 2022 customer said their boiler stopped working on one of the coldest days of the year, and the owner, Dennis, advised them on options; in their case it made sense to replace the entire heating and hot water system. That 2022 customer said his crew was polite and on time, giving them a heads up before they arrived. A 2019 customer said the owner, Dennis, helped them decide which water heater to replace their unit with and helped them apply for a rebate on the energy efficient machine his crew installed. A 2022 Reddit post in r/Springfield said they did a tankless tank for the poster.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New Generations Plumbing and Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
“I’m a huge fan of new generations. They did a tankless tank for me and it’s fantastic”
Very Professional and a job well done! Great Staff
After multiple attempts to get our plumbing issues resolved. 4 different companies to be exact. Dennis seemed the most knowledgeable. After only speaking to him on the phone I knew we had found the right guy for the job. He wasnt able to fix it on the 1st try but unlike other plumbers he came back. He didn't give up on us. We can finally sleep through the night without our baseboard heaters making gun shot noises!!! And we can finally shower without having to turn off the water to our downstairs bathroom!! Highly recommend Dennis. He is a 3rd generation plumber so he really knows his stuff!!
I work with these guys and they are true professionals! I woulf absolutely reccomend them to anyone in the area fot all their plumbing needs!
On one of the coldest days of the year our boiler just stopped working. In a desperation I reached out to several HVAC companies, New Generation Plumbing and Heating quickly responded and followed-up. The owner, Dennis, advised us on options and helped us decide what to do. It was a relief to work a professional. Any questions or concerns we had in the days following were answered promptly. I had been considering replacing the hot water heater months before and so in our case it made sense to replace the entire heating and hot water system. His crew was polite and on time giving us a heads up before they arrived. Their work was top shelf. It is a relief to know that in the future if we have a plumbing/heating problem or project we know who we can count on.
The owner Dennis was extremely friendly and informative. I called many places because my water heater was on it's way out and I was told that it could stop working any day, but it wasn't actually leaking. New Generations Plumbing was the only business that didn't put me on a multiple week backorder because "my machine isn't leaking so it isn't urgent". He helped me make a decision about which water heater I should replace my unit with. He was not pushy about my decision and only gave me the facts. He was not offended that I did my own research to back up what he was telling me, and explained any questions I had based on my googling. He gave me a lot of his time before I was even officially his customer, and helped me apply for a rebate on the energy efficient machine his crew installed. He was on vacation the day of installation and was still available to answer my questions and make sure his crew had everything they needed! I am very happy with my choice and would recommend this company.
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2 changes recorded — last scanned Sep 29, 2026.
Mass Save weatherization4.9