Norfolk Iron Works Inc.

Norfolk Iron Works Inc. is a custom metal-fabrication shop at 227 River Road in Uxbridge, run by owner Nicholas Alexander. The company was incorporated on 2 January 1990 and BBB records 36 years in business; its own site claims more than 35 years and says it designs, fabricates and installs railings, fences, stairs and light structural steel in stainless, aluminum, wrought iron, galvanized and powder-coated metal. What customers actually hire them for is narrower than that list: railings. All three published reviews describe the same job type and the same person. A July 2025 customer said Nick and his team fabricated and installed a custom railing for their front steps, calling the process smooth, the price fair and the quality excellent. In February 2025 another homeowner described Nick's crew putting in a railing on their steps and recommended the company as reputable, reasonable and professional. In August 2023 a third customer said a custom railing was finished well before the original estimate. Google shows 4.8 stars from five ratings. The shop states it works both residential and commercial, serving Boston, MetroWest and Central Massachusetts from Uxbridge, and says it provides a written proposal for every job because all its work is custom and priced by the time it takes. Two things are worth confirming before you call. BBB prints a different phone number for the company — (508) 482-9162 — than the 508-779-7475 on its own website, and BBB lists two locations, 227 River Road in Uxbridge and 2 Rosenfeld Drive Suite G in Hopedale. BBB also gives the company no rating and no accreditation, saying only that it lacks sufficient information to issue one, so nothing should be read into that either way. With three consistent reviews and a 36-year corporate record, this is a small owner-run shop for custom steel and iron railings and stairs in the Blackstone Valley and Central Massachusetts. Ask for the written proposal the company says it always provides, confirm which of the two numbers reaches the shop, and ask for the references its site offers.