Local business · unit B Weymouth, MALocal business · 41 Mathewson Dr., unit B Weymouth, MA 02189
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Northeast Appliance Pros repairs and installs washers, dryers, refrigerators, ovens, dishwashers and microwaves, according to its own website, which names a service area of Rockland, Weymouth, Abington, Whitman, Brockton, Braintree, Quincy and Boston. On Google it holds 3.9 stars from 88 ratings. A recent customer said Justin pulled a combo washer/dryer out of its space, replaced the part and put it back, after two other companies would not pull the unit out. A recent customer also said Justin repaired their stove top. A 2026 customer called in the morning about a noisy dryer, got an appointment that afternoon, and said the technician Mike diagnosed the issue quickly and had the part on hand. A 2025 customer said Kevin came the day after they called and repaired a chest freezer in less than an hour. A 2025 customer said Mike installed a new stove igniter within 20 minutes. A 2024 customer said Justin found a piece of glass in a dishwasher drain pump, then replaced the fill tube and both ice makers on an Electrolux refrigerator. In 2022, a customer said the technician Buzzy arrived within one hour after an oven fire, took apart the oven bottom, scraped up the melted plastic and found a broken piece of Pyrex glass beside the igniter. A 2025 customer said a dryer repairman arrived with the wrong repair kit, and the company charged for that first visit, which they were told would apply to the repair, then charged again when it returned a week later. A 2025 customer paid $114.00 for a visit of about 10 minutes and said the coil cleaning they wanted was never started. A 2023 customer said a dishwasher repair took 3 weeks and 3-4 visits, and afterward it leaked into the basement, causing water damage and mold. A 2023 customer waited approximately a year for parts for a Frigidaire ice maker, which still did not work after the visit. In 2022, a customer said a technician left a washing machine in pieces and the company never responded to three calls about the parts order. A recent Google reviewer said one of the company's service vans cut them off in Jackson Square in Weymouth.
Justin repaired my stove top and was awesome and easy to work with. Also this company Northeast appliance pros was fantastic company to work with as well. Thank you!!
Justin at Northeast Appliance Pro did what two other companies could not. The hot water was not working in our combo washer/dryer unit. The other 2 companies did not want to pull the unit out of its space…one claimed it was a plumbing issue (resulting in an unnecessary charge for a plumber) the other claimed it would require 2 technician. This was not the case with Justin. He pulled it out, replaced the part and put it back without any issues. Thank you. A word of warning if you have a Home Depot protector plan. Everything goes thru Allstate Ins. It’s a nightmare getting results. After we proved to them it was not a plumbing issue as stated by the company they sent to repair our washer we received an AI generated message stating that they had no other company to handle the repair and we needed to find our own tech. That’s when we found Northeast Appliance Pro. Allstate Ins. has reimbursed us for the plumber and has advised us that they will reimburse us for the repair. But was it worth it? A lot of time and frustration to get a simple repair.
Terrible company. I was going through Jackson square in Weymouth at 1230pm today and their service van cut me off then flipped me off out their window. Very unprofessional, dangerous, and rude company. This is who represents your business? What a joke.
I was very pleased with their service. They are professional, on time and very reliable. I will totally recommend them to anyone that tells me that they are having appliance issues.
One of their service men just drove by a No Kings protest with his middle finger up. Won't be hiring this company any time soon!
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1 change recorded — last scanned Oct 9, 2026.
Midnight and weekend help5.0
Rapid response5.0
Bathroom renovations4.8