Norwich Discount Oil delivers home heating oil, and a 2026 customer said their oil delivery came on a Saturday instead of the scheduled Monday because a major storm system was on the way, with every truck put on the road. The company says it has been in business 35 years. A 2021 customer said they always deliver on time or even earlier than projected. A 2025 customer wrote that they rely on them in the winter and that they are always on time. A 2023 customer said that when the furnace broke, Bill, their independent contractor, was good value. A 2024 customer said the company dropped their oil tank cap behind the tank into the wall and left a note on the tank. That 2024 customer said they were twice told on the phone it would be replaced, and after a third call no one came out to replace it.
Order oilDirect from the company
Pricing not available
We couldn't find a price when we last checked. Call or visit their website for a quote.
These people are great and always a pleasure doing business with them. Customer service is good, prices are good
Our oil delivery came on Saturday instead of two days later, the Monday we had scheduled, because a major storm system was on the way. Someone in the office at NorwichOil decided to put every truck on the road despite it being Saturday so none of the customers would be waiting! Thank you!
We rely on them in the winter. They are always on time and I have never had any trouble.
Poor service. Unfriendly.
They dropped my oil tank cap behind the tank into the wall. I understand mistakes happen but all they did was leave a note on my tank saying that's what happened (didnt call or anything) I called and they said they would replace it. They didn't. I called again and they said they would replace it. They didn't. I called a third time and guess what? They didn't come out and replace it. The cap I had on there was $60 key locking one. That's just poor customer service in my book.
Specializes in
Also offers
Service area
Languages
1 change recorded — last scanned Oct 9, 2026.