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Heating and Cooling Solutions, LLC is a Norwich heating and air conditioning company that says it has worked on commercial and residential systems since 2001 and also delivers heating oil to Southeastern Connecticut. Its website lists Bozrah, Colchester, East Lyme, Groton, Ledyard, Montville and New London among the towns it serves. A 2025 customer with no heat said a technician came out the same day to diagnose the furnace, a quote followed the next day, and a new furnace was installed; that customer called the pricing fair. A 2026 customer said parts problems kept an HVAC system down for four months and praised the office staff and a technician named Jeff. A 2025 reviewer wrote that the company got oil to them when they were very low on fuel with no extra charge, and that its furnace cleaning price stayed at $150 for a few years before rising to $199. A 2024 customer said a technician came out on Christmas Eve when the furnace stopped working. A 2023 customer said the air conditioning was working within two hours during a heatwave. A 2023 customer with mini-splits said the installation was very good but called the maintenance overpriced, describing an extra 1.5 hours charged on top of a $199 annual service fee because the technician had to use a ladder. A 2022 customer said the company tried to charge over five hundred dollars in parts and labor, and that the problem turned out to be a simple wiring problem with the thermostat. A 2023 reviewer wrote that the company "screwed our family with an AHS insurance claim" over an AC repair.
For Four months my HVAC system was down due to parts issues. But the Ladies in the office did everything within their power to get the job done as quickly as possible...but we were on the distributors timeline. But they were Great...and Jeff the Tech was great...knowledgeable, friendly and always left his work space clean! Thanks again team for getting me up and running again.
I recently had Heating and Cooling Solutions install a new furnace for me, and I couldn’t be happier with the entire experience. I had no heat and after getting no call backs from other local companies, I reached out to Heating and Cooling Solutions. They had a technician out the same day to diagnose the problem. After a quick but thorough inspection, they found a major issue and explained that I would need a new furnace. They provided a clear quote the very next day and scheduled the installation right away. The installation team was extremely professional, the workmanship was clean and high-quality, and their communication throughout the whole process was excellent. Pricing was fair, everything was explained up front, and they made what could have been a stressful situation very easy. I’ll absolutely be calling them back for future maintenance, and I highly recommend them to neighbors and anyone needing HVAC service.
They have never let me down. When I was very low on fuel they made sure to get it to me with no extra charge. They have done repairs to my furnace that have been very reasonable. The young men that come to do the work are very respectful and friendly. They are the sweetest young men. The whole office is a pleasure to talk with. Especially Mary. She's a sweetheart and always tried to get oil to me as soon as possible. They are very inexpensive for furnace cleaning. It helps with the price of oil these days that they make it affordable. I was paying $299 for years using the guy that installed my new furnace years ago.Then I saw Heating and Cooling and their price. At the time they were $150 and they kept it at that for a few years. They raised it only about a year ago. To more than $150. They have been $199 . It was because of the cleaning price that I switched to them for oil and have never looked back. It's a great company with great people. You can't go wrong . The oil is priced comparable to others on the area. Thank you Mary and Marjory for always being so kind. God Bless you ladies and young men that work there. And God bless America.
Excellent service office and field. Quick response time.
Mean and nasty
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Heating and Cooling Solutions, LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,700 – $10,700
Typical HVAC project around $7,700
Languages
Languages
No-heat call answered within 2 hours4.2
