Peabody Huggins Mechanical Services

Peabody Huggins Mechanical is a Middleton-based heating and cooling contractor run day-to-day by Steve Huggins and technician Joe, with Bridgette handling the office. Its Massachusetts HVAC license is active and verified against the state registry, and the company is BBB accredited with an A+ grade — accredited since 2022, though BBB's own page lists the business as started in 2019, which sits oddly against the company's own website claim of over 27 years serving the community; the two accounts of its age don't match. Most of the 21 Google reviews on record, dating back to 2021, describe fast, tidy work: a heating system replaced quickly during a cold snap, with a January 2025 review saying Steve Huggins and his team "got our heat back on extraordinarily quickly," technicians who leave the work area clean, and central AC and heating installs credited to Steve and Joe by name. The company is also a Mitsubishi Diamond Dealer and a Mass Save participating contractor, both self-reported credentials tied to ductless and heat pump work. The record isn't spotless. In a 2021 review, a customer described an installation that ran well over its planned length, a missed follow-up maintenance appointment, and no manuals or usage guidance left behind. A 2024 review described a boiler-bleeding visit where the company told the customer to find someone else once a problem showed up afterward, rather than returning to fix it. A separate 2022 review complained about a company truck speeding through a residential street. For heating and cooling work in the Middleton area, especially anything Mitsubishi ductless or Mass Save-eligible, this is a licensed, established outfit — but the handful of complaints about follow-through are worth asking about before signing on for an install.