Performance Plumbing & HVAC

Performance Plumbing & HVAC works on oil-to-propane switches, radiant heat and plumbing emergencies. The company says it has been in business 36 years, and its website lists plumbing, heating and air conditioning, with radiant heat, custom made sheet metal, gas high efficiency boilers, Geo Thermal and back flow prevention among its specialties. A recent customer says they converted from oil to propane, and that owner John Engler and his crew completed the task in just a few days. A recent customer says a technician came out very quickly in the middle of a heatwave and took time to explain what was wrong and what he was doing to fix the problem. A recent customer says the staff was swift to respond to a plumbing emergency. A recent customer says Alex explained each step throughout the process. A 2025 customer said Alex installed a propane heater for them. A 2026 customer said they booked about two weeks out and a technician showed up within the window given, for service on their radiant heat. A 2026 customer called the cost of the plumbers' services reasonable and said they came out quickly. A 2023 customer said a plumber diagnosed and fixed the issue in the same afternoon and did not charge for the time spent identifying it. A recent customer says a scheduled appointment passed, they were told the technician was on his way, and after a couple more hours they were told he would not come that day; that customer says the office should have called and that they hired a different company. A 2024 customer said a technician repaired one of two radiant heating zones that was not responding, but both zones were not working after he left, and the company called over 24 hours later to say it could not return for at least another day. A 2023 customer said one of two mini splits the company installed five years earlier had leaked refrigerant from day one, and that the company missed two appointments without calling. A 2025 customer wrote that they would not use Performance for winterization work. A 2025 customer said they were quoted $880 for a new water heater and later billed $2238.84, and that the quote covered only the water heater, not the parts or the installation. That customer later updated the review to say owner John called and solved the problem, and raised it from one star to five.