Verified record
A team of 2 plumbers fixed a dozen broken joints on a 1950-ish summer-only cottage, a May 2021 HomeAdvisor reviewer wrote, putting in 6 hours of debugging; the reviewer observed their patient teamwork and wrote that both were communicative and loved their dog. In an October 2020 HomeAdvisor review, a customer who needed a new water heater wrote that they came and installed it. In November 2023, a Google reviewer wrote that they called about a leaking water filter and never received any acknowledgment or call back. In a December 2021 Google review, a customer wrote that their father called about a kitchen leak running into the basement of a fairly new house, was told he would be helped and called on Monday, and that nobody called or showed up; by Wednesday, messages from both of them had gone unanswered. Sayward Heating & Plumbing is based on Logging Road in Cape Neddick, Maine, and describes itself on its BBB page as a plumbing contractor for residential and commercial customers that also installs heating systems and offers 24-hour emergency service. Dennis L. Sayward holds Maine plumber license MS90008637, active on the state registry. The company is BBB accredited with an A+ grade; it averages 2.3 stars from 3 Google ratings and 4.7 stars from 3 on HomeAdvisor.
Called with a leaking water filter issue and never received any kind of an acknowledgment or phone call back. Very poor customer service.!
My Father called, because we have a fairly new house and the kitchen is leaking and into the basement. My father was told he would be helped on Monday and he would be called. He was not called and nobody showed up. My father called and left a message and didn't hear back. So I called and left a message and my father still has not received a call back or the help he was promised for on Monday. It is now Wednesday. I understand it is the holidays, but I am not the only one that gets seriously frustrated that when someone makes promises and breaks that promise whether it is a business or personal is still wrong. We teach our children to not break promises for a reason. Even just a return call to apologize I would understand.... but nothing.
A team of 2 plumbers fixed a dozen broken joints on our 1950-ish summer-only cottage. Both communicative, loved my dog, got right down to 6 hours of debugging and I observed the patient teamwork. I wont rate the price, plumbers are a hot commodity AND they tackle the unknown.
Needed a new water heater. They came and installed it. Iâ m satisfied.
Reliable company and great work.
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2 changes recorded — last scanned Oct 30, 2026.
Typical Maine range for this kind of work, from regional averages — not a quote from Sayward Heating & Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$240 – $590
Typical plumbing job around $420
Seasonal home opening and closing4.7
Burst water tank fixed by noon4.5
Customers who have used them for years4.3
State-verified plumbing licenseNot yet rated
State-verified plumbing licenseNot yet rated