Phantom Pest Control

Twenty-one Google ratings, all five stars, and one name in nearly every one of them: Cesar. Phantom Pest Control is a Worcester LLC run by Cesar Piedrasanta, incorporated in December 2020, and the people who hire it write about him personally rather than about a company. What they hire him for is specific. Rodents, mostly — a 2021 customer who had just bought a multifamily home said the problem was resolved after the first visit and the tenants were kept in the loop, and a 2023 reviewer's mice were gone inside a week and had stayed gone months later. Ants, ticks and mosquitoes on annual plans. Wasps and hornets: a 2021 homeowner described nests located, flushed out and the surrounding stone wall sprayed, with the work guaranteed for six months. Two details stand out. In October 2025 a customer wrote that he put the safety of their dog and baby first and worked clean. And a commercial client in 2023 noted that where other companies push devices and add-ons, his crew stuck to what the site actually needed — and left written reports of what had been done. What to weigh. The written record is small and lopsided. Google carries almost all of it, HomeAdvisor's six reviews are all from the first five months of 2021, and six of the Google reviews were posted on a single day, 20 September 2023 — the shape of a batch review request rather than steady accumulation. The Better Business Bureau does not rate the business at all, stating it has insufficient information to do so, and the one licence number on file, Al-0042663 with the Massachusetts Department of Agricultural Resources, is BBB's record rather than something confirmed against the registry. For recurring ant, tick or mouse work around Worcester the pattern is consistent and the customers are repeat ones. Ask to see the state pesticide and animal-control licences directly, and ask exactly what the six-month guarantee covers.