Pro-Tech Pest Control

Pro-Tech Pest Control is a Worcester-based, owner-operated pest control company that says it was established in 1991 — a claim backed by BBB's own count of 35 years in business. It holds an A+ rating as a BBB-accredited business, and its website says its technicians are fully licensed, though no license number is provided to verify. The reviews describe a long list of specific jobs across more than two decades, with several technicians — John, Eric, Mike, and Bill — named and praised individually. One customer describes being a client for over 20 years. A May 2026 review described John, Eric, and Mike handling a combined mouse and insect problem in a home that had sat vacant for seven months. Older reviews describe termite elimination that beat competitors' prices, a yellow jacket infestation cleared fast at a good price, and a technician taking time to explain each product's safety around pets. The written history isn't spotless. In a September 2023 review, a customer described a communication mix-up — the company called the wife's number instead of the husband's, and two follow-up calls went unanswered. A July 2023 review described a wasp nest that wasn't fully cleared, leaving the customer to finish the job themselves, though they said they were still satisfied overall. A May 2024 review simply called the service poor with no further detail. For pest issues across Worcester County — from a routine wasp nest to a longstanding rodent or termite problem — Pro-Tech's long history and named, individually praised technicians make it a solid, established option; the handful of complaints about communication and job completeness are worth keeping in mind, especially for a job with multiple nests or entry points.