Pillar To Post Home Inspectors - Robert Andrade

Pillar To Post Home Inspectors — The Andrade Group is a Charlton-based home inspection franchise run by Robert Andrade, who holds an active Massachusetts home inspector license and has been licensed in Massachusetts and Connecticut for close to a decade. The team, which also includes inspector Mark Fortier, offers mold, radon, water quality, and wood-destroying-organism testing alongside standard inspections across Worcester County, and carries Errors and Omissions insurance. The written record is unusually deep and specific for a home inspector: 155 reviews dating back to 2021, with the same details repeating across dozens of them — buyers describing inspections that go "every inch" of a property, written and photographed reports delivered promptly, and inspectors who explain findings in plain language rather than jargon. Several real estate agents describe using the team repeatedly with their clients and never being disappointed. Both Robert and Mark draw individually detailed praise: a 2025 reviewer credited Mark's expertise with catching a significant issue that changed their decision on a home, calling the inspection "the best money I have ever spent." One account from March 2026 stands apart and is worth reading closely. The reviewer alleged the inspection missed or barely mentioned major structural and safety issues, said they were ghosted when they had follow-up questions, and raised a concern about the inspector's personal friendship with the buyer's real estate agent. It's a serious, detailed complaint that doesn't match the pattern in the many other reviews, including several from the same recent months. Given the volume and consistency of specific, positive detail here — spanning both individual homebuyers and repeat referrals from real estate professionals — this is a well-documented, actively licensed inspector; the one detailed complaint from March 2026 is worth asking about directly, particularly around independence from the referring agent, before booking.