Verified record
Pool Shack holds 4.1 stars from 20 Google ratings. A recent customer says they had a new liner installed and calls John honest. A 2025 customer said John and his team opened their in-ground swimming pool for the summer once again, and that they had performed numerous repairs in past years economically and efficiently. A 2025 customer said John welcomed them to bring old pool chemicals they inherited with their home to the shack so he could dispose of them safely. A 2022 customer said John helped with an algae issue in their pool. A 2022 customer said John guided them over the phone when a hose sprung a leak after they had water delivered, and that it worked. A 2023 customer said a hard-to-find part they ordered came in the next day. A 2024 customer said they had been using its services for 8 years. A 2024 customer said John was hard to get because they were so busy. A 2024 reviewer gave it one star and wrote "Horrible." Its Connecticut home improvement contractor registration, number HIC.0539812, held by The Pool Shack, is expired on the state registry, which lists it as inactive due to non-renewal.
Had a new liner installed. Great job. His workers are top norch. John’s honest and does a great job.
I called to ask about disposal of old pool chemicals that we inherited when we bought our home - John welcomed us to bring them to the shack and he would dispose of them safely for us. He was incredibly kind and helpful on the phone - I highly recommend working with John for your pool needs.
Very knowledgeable. Will take time with and explain clearly how to correct your issues.
John and his excellent team have once again opened our in-ground swimming pool for the summer. They have performed numerous repairs in past years - always economically and efficiently.
Horrible
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Pool Shack. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$280 – $560
Typical pool service visit around $420
Three pool water lines replaced in two days4.0
New pool liner installed and pool winterized3.6