Possick Plumbing, Heating, & Cooling

Possick Plumbing, Heating & Cooling is a Chestnut Hill outfit where the same two names keep showing up review after review: Jeff Possick and his son Harrison. The company says it has been family-run since 1940, and the length of some customer relationships backs that up — one reviewer describes using the business for over 40 years across homes in Newton and Nantucket and a commercial property in Boston, another for over 20 years, another for 11. The pattern across 46 Google ratings, all five stars, is speed on the hard calls. A water heater that died on a Sunday was assessed the next day and replaced with a fair proposal by Monday evening. A boiler that a larger company quoted over $4,000 to fix (or nearly $16,000 to replace, with a week's wait) was repaired by Jeff the same day for under $600. Several reviewers specifically call out his knowledge of older systems — a steam heat setup "not everyone knows how to repair," corroded parts on antiquated heating units that took real effort to source. One stubborn clogged bathroom drain took two visits, a Saturday attempt then a Monday return with more equipment, before it was solved. The work spans plumbing and heating and cooling about equally: water heater and tankless installs, boiler replacement and repair, central AC and mini-split diagnostics, faucet and radiator repairs, and smaller jobs like repositioning a bathroom cabinet or installing shower safety handles. Pricing comes up often and consistently as reasonable — "fair," "very reasonable," a bill $750 lower than expected once a rebate was applied on an older water heater job. One thing worth asking about: the company's own site says it has been in business since 1940, but its BBB listing puts the business start date at 1988 — a real gap worth clarifying if the exact history matters to you. Neither source disputes who currently runs it; Jeff Possick is named as the operator throughout. For anything involving an older Boston-area home's original plumbing or heating — a steam system, a mid-century boiler, a mini-split retrofit in a tricky older building — Possick's history with exactly that kind of equipment is why people keep calling back for decades. Confirm current pricing and scheduling directly, since none of the reviews describe a formal written-estimate process.