Premium Quality Cleaning

Premium Quality Cleaning — reviewers know it as PQ Cleaning and Organizing — is a Medford-based residential cleaner with the kind of long, repeat-customer relationships that build up over years, not months. In a 2024 review, one customer said they'd used PQ for about 4 years, describing a 2-hour visit that leaves a full apartment sparkling and adding that the cleaners have never damaged their belongings; another, in a 2025 review, described trusting the same weekly crew with their home for several years running. The specifics back that pattern up. A 2022 review described hiring PQ for a full deep clean of a new home before moving in — notably, PQ was the only company of five called that could come on a Saturday, and the job finished within the estimated time. In a 2024 review, a customer said PQ let them keep an older hourly rate when prices rose company-wide, treating a long-standing customer differently from a new one. And in a 2024 review, a customer described using PQ for a first-time job clearing out a condo as a tenant moved out, calling the price fair and the crew punctual and thorough. Not everything has gone smoothly. In a November 2023 review, a customer described a team arriving 2.5 hours late with no explanation from the office, and being billed for a 2-hour clean despite booking three hours; management called back only after the customer posted the review publicly. The customer raised the rating from one star to three afterward, specifically because the crew's actual cleaning was excellent — the complaint was about scheduling and billing, not the work itself. The company's own site lists residential deep and recurring cleaning alongside commercial office cleaning, carpet cleaning and window washing, though the reviews mostly describe residential visits. They're a solid choice for ongoing recurring home cleaning or a one-off deep clean around Medford and Boston — worth confirming the appointment window and billed hours up front, given that one account of a late arrival and a billing mismatch.