sisters family cleaning

Six hundred and four Thumbtack ratings averaging 4.9 is a lot of houses for a Medford cleaning outfit. Sisters Family Cleaning does residential work — a first deep clean, then the weekly or every-other-week rhythm most of its customers settle into. What lifts these reviews above the usual five-star blur is that people name the person who cleaned their house. A homeowner writing in June 2026 credited Monica with the deep clean and booked her back for bi-monthly visits; another that same month named Ana, and mentioned the punctuality and how the place smelled afterward. In March 2026 it was Marcela making the house sparkle, and Rose earlier that month. Customers writing on HomeAdvisor in 2021 described being quoted by the sisters themselves, Selda and Glayde, who came out to look the place over before pricing the job. The written history runs from 2020 to 2026 across Google, Thumbtack and HomeAdvisor — 4.8 from HomeAdvisor's 69 ratings, 4.9 from Google's 28 — and the last six months brought seven reviews, none of them negative. A July 2026 customer called the deep clean exceptional and switched to every two weeks; that move from one-off to standing appointment is the pattern that repeats most across the years, including a 2024 reviewer already two years into biweekly visits. The one dissent worth reading is an October 2025 Google review, and it is about the work rather than the scheduling: a customer who booked a full home cleaning called the result careless and sloppy from start to finish and rated it one star. It stands alone against a long run of five-star accounts, but it is specific enough to be worth weighing. Further back, a 2020 HomeAdvisor customer rated them 3.5 and put it plainly — the English was hard going and criticism did not land easily. That same reviewer said they would hire the company again. For a standing clean rather than a one-time rescue, this is a well-worn choice with real volume behind it — more than 700 ratings across three platforms, not a handful of friendly ones. Worth settling before the first visit: who will actually be in your home, and whether it will be the same person each time. The praise here attaches to individual cleaners by name, and that continuity looks like the thing that makes it work.