Vistas Cleaning Services

Vistas Cleaning Services is a Medford outfit run by Raquel Teixeira, background-checked on Thumbtack since 2018, with Top Pro status on that platform every year from 2019 through 2025 and a 4.9-star average across 165 Thumbtack ratings. Google tells a similar story — 4.8 stars from 82 ratings — built around residential house cleaning, plus commercial and janitorial work in the Greater Boston area. Reviewers keep coming back for recurring service: several describe biweekly or monthly cleanings running for three years or more, praising a team that's on time, thorough with every little detail, and mindful of how a home is organized. A handful name specific cleaners — Ani, Veni, Sue, Meandra, Veronica, Rosie — for personal touches like reorganizing sunglasses or being gentle with a household's dogs and cats. In a 2022 review, a first-time client described a $240 deep clean of a 1,100-square-foot home as worth it; another, from the same year, described the crew getting a stainless-steel fridge's streak marks out after a party. The written record isn't spotless, though. In a 2023 review, a customer described a deep clean where floors stayed dirty and one part of the kitchen ended up dirtier than before, with only a meek response to photos and feedback — and a carpet vacuum attachment, worth about $150, that went missing with the crew. Another 2023 review described dishes and floors left uncleaned and a 40-minute late arrival with no warning. And a 2022 review described the crew leaving a back door unlocked after a service in a home with a baby — the reason that customer said they stopped booking. Thumbtack's own profile is inconsistent about how long the company has been operating — its overview states 19 years, its summary line says 4, and its About text says 10 — worth asking directly rather than taking any single number at face value. Vistas looks well suited to recurring residential cleaning with a team homeowners get to know by name, but the handful of detailed complaints — particularly the unlocked door — are worth raising directly, especially for a first booking.