Verified record
Prevett Oil describes itself as owned and operated by the same family since 1953, serving customers across Norfolk County with heating oil. A recent customer calls Prevett Oil Co, Inc. a reliable local heating oil supplier with straightforward service and clear communication. Its Massachusetts HVAC licence, number 287-SM-B, held by Prevett Oil Co Inc, is expired on the state registry. A 2024 customer who had used Prevett for heating oil and maintenance for 5 years said that when the furnace stopped working after hours, they were speaking with Blake in less than 20 minutes on the emergency line; he arrived 37 minutes after the first contact and fixed the furnace that evening. A 2025 customer said technician Blake located a motor for their existing air handler instead of pushing a replacement of the whole unit, saving them thousands. A 2026 customer of over 30 years said that after calling on a Wednesday, when deliveries in their area ran on Tuesdays, they were told to pay a delivery fee or wait, and the person on the phone hung up on them. A 2026 customer said the person on the phone took card information, then claimed there was no payment and threatened an attorney. A 2026 reviewer recounted that, many years ago, the company refused service to the reviewer's mother over the amount of oil she could pay for. On the road, a recent reviewer says someone from the company was driving over 100 mph and swerving on 95 South. A 2025 reviewer said it was the second time Prevett drivers had cut them off and yelled at them. A 2023 reviewer called a driver a danger on the road and said the company screamed back when they called to report it.
“Public Hearing for Prevett Oil Cancelled, Rescheduled for Aug. ... 10 | Westwood, MA Patch ... # Public Hearing for Prevett Oil Cancelled, Rescheduled for Aug. 10 ... ## Due to personal reasons, the Westwood Planning Board cancelled their meeting last minute Tuesday night. ... The Westwood Planning Board cut a public hearing short Tuesday night, after Chairman Steven M. Rafsky was forced to leave due to a family medical emergency. ... The bulk of the meeting on Tuesday night looked to focus on the Environmental Impact and Design Review (EIDR) approval for the construction of a garage at Prevet”
“The Westwood Planning Board will hold an open hearing Tuesday night to discuss and potentially approve the construction of a garage at a local business on East Street.”
Prevett Oil Co,Inc. is a reliable local heating oil supplier with straightforward service and clear communication. The overall process feels professional and well organized.
Whoever from this company was just driving on 95 South, you're going to kill someone. Driving over 100 mph, and swerving between isn't going to end well. Nothing can be that much of a rush.
I know this was many years ago, but this particular experience has always stuck with me. This company refused service to my mother when I was really little because she only had $50 for oil and they told her point blank they would not come out for less than $100. It was a very tough winter and I will never forget having to bathe in the kitchen sink with water being heated on the stove. I just looked up the cost of heating oil for back then and it was a little over $1 a gallon. I can’t believe this place is still in business 🙄
The worst nasty customer service ever.. We have been using Prevett for over 30 years. Today I called after noticing I was very low on oil to see if I can get a delivery. The lady on the phone was so rude telling me I would have to pay a delivery fee of $150 because I called them on Wednesday and they deliver in my area on Tuesday. I literally live 8 mins away and they want to charge me almost half of what I would be paying for oil. This should be illegal. They showed zero compassion they didn’t even care it’s pay the $150 or have no oil. Then when I told the lady to send the oil on Tuesday I would go without heat until than and in the meantime I would look for a new company this lady had the nerve to hang up the phone in my face. By far the worst company EVER
Lady on the phone all she does is yell at a PAYING CUSTOMER. Takes your card information on the phone and then claims there’s no payment and threatens with an attorney. No professionalism at all. DO NOT USE THIS COMPANY. Horrible business and hire new phone operators who do not hate their job! If you want to be screamed on the phone like a child, feel free to call this company.
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2 changes recorded — last scanned Oct 7, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Prevett Oil. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
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Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Found a fault two other companies missed4.2
Mass Save rebate paperwork handled4.1
Bilingual service4.0
Family plumbing shop since 1950, second generation since 19943.6
Multi-trade scope2.9
