Fafara Plumbing & Heating Inc.

Fafara Plumbing & Heating is a Westwood, Massachusetts plumbing and gas-fitting shop the company says has been in the family since 1950, when William Fafara started it; his son Michael now owns and runs it. The website describes it as a family-owned plumbing, heating and gas-fitting operation covering Westwood, Medfield, Dover, Walpole, Norwood and Dedham. The reviews that exist are short but consistent, and nearly every one is really about Mike personally. One customer had him replace a pipe and install a sink and kitchen appliances in 2024 and called the whole job smooth and professional; another, writing in 2025, said he's the only plumber they'll use. A third simply called his work fair and good. There are only a handful of ratings on Google (6 total, 3 with written detail), but none of them read as boilerplate — each names a specific job or a specific reason to call back. Fafara carries an A+ Better Business Bureau rating, though it isn't BBB-accredited and the page lists no customer complaints or government actions. On licensing, BuildZoom shows a company plumbing license and two individually held plumber licenses as active, alongside one plumber license and a gas-fitter license marked inactive — none of these have been checked directly against the state registry, so it's worth confirming current license status before booking. One thing worth flagging: the BBB lists the business at 34 years old, which points to roughly 1992, while the company's own history traces back to 1950 under William Fafara — likely a difference between when the current corporate entity was set up and the family's full run in the trade rather than a real disagreement about the work itself. BuildZoom also credits the company with 15 permitted plumbing projects around Westwood dating back to 2006, so there's a paper trail behind the reviews. This looks like a solid call for straightforward plumbing and gas-fitting work in the Westwood area, especially for anyone who values dealing directly with the owner — just confirm the license status and the current scope of any heating work when you call.