Skilled Services Inc

Skilled Services is a Westwood HVAC and plumbing outfit run hands-on — in review after review, the same technician (most often called AJ, sometimes Al) walks a homeowner through the options, quotes a price, and then delivers on exactly that number. Its Massachusetts HVAC license is active with the state, and BuildZoom scores its permit history in the top 16% of Massachusetts's licensed contractors. The strongest account, from a 2024 review, describes a tankless water heater two other companies couldn't diagnose — one wanted to replace the whole system — before AJ traced the actual problem to a clogged exhaust elbow and fixed it without ordering a single part. That level of specificity repeats across boiler swaps, heat pump installs, and AC replacements dating back to 2022: reviewers describe him explaining every option before work starts, sticking to the quoted price with no surprise charges, and checking back days after a job to confirm the system is still running right. One reviewer's heat went out and was working again the next day. BuildZoom's permit records back this up with real project history — plumbing and gas-fitting permits across Taunton, Brookline, Needham, Marshfield, Medfield and Chestnut Hill over the past three years, typically around $2,500 apiece — and list an active Massachusetts sheet metal business license alongside a Massachusetts plumbing business license (#4598) that BuildZoom, not the state registry, shows as active. There's nothing negative here to flag; the sample is modest — 13 written reviews, all five-star. For a heat pump, boiler, or AC job in the Westwood area — or plumbing and gas work alongside it — this is a company where the same person answers, explains, and stands behind the install.