Verified record
Prime HVAC holds Thumbtack's Top Pro badge for 2023 and 2024, is listed as background checked, and carries a 4.7-star Thumbtack rating from 47 ratings. Its Thumbtack listing covers central air conditioning and heating system installation and repair, thermostat work, and water heater service. Reviews describe fast, responsive troubleshooting. A June 2026 review said the technician was fast and responsive and answered all questions. In a March 2025 review, a customer described a thorough diagnosis of a cooling-system issue, a new system installed, and coordination with the warranty company to get the needed components. Two reviews from August 2024 described urgent issues resolved quickly at a reasonable price. A May 2024 review described an AC repair completed within a week of the initial visit, and a June 2023 review described a quick, professional air handler and condenser replacement. One October 2024 review described a different experience: a service-call price that changed from $100 to $130, a confirmed appointment that was missed with no call, and poor communication — the reviewer said they would not recommend the company. Given that account, it's worth confirming the appointment window and any pricing in writing before the visit.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Prime Hvac. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
He was fast and responsive and answered all my questions, which I really appreciate. Definitely deserves a five-star review.
Leandro demonstrated excellent knowledge of cooling systems, thoroughly diagnosed the issue, and installed the new system. He also coordinated with the warranty company to obtain the necessary components.
Changed the price from $100 to $130 for service call. Confirmed the appointment time with them, and they did not come. No call no show. Poor communication. Would not recommend.
Prime HVAC was responsive and methodical in troubleshooting. He was able to identify and resolve issue on very short time at a reasonable price. It is hard to find such individuals who provide quality service at reasonable price which is a big plus for me.
Got to me for something pretty urgent really quickly and seemed knowledgeable and reasonably priced. Would recommend to others.
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2 changes recorded — last scanned Sep 22, 2026.
Careful installers4.0