Correct Temp Inc

Read a few months of Correct Temp's reviews and the same first names keep surfacing — Jeremy, Chris, Billy, Sebastian and Raynaldo — job after job, homeowners asking for them by name. It's a 15-person Methuen shop working both ends of the calendar: no-heat boiler calls in the cold months, dead condensers in July, and the annual checkups that fill the gap between. Its BBB page puts it at 30 years in business, started in 1996, doing residential and commercial heating and cooling. The history is deep enough to judge on: 4.8 stars across 237 Google ratings. What customers describe is unglamorous and repetitive in the useful way — aging mini-splits swapped out with a technician back within fifteen minutes when a glitch appeared, an AC that quit during a heatwave and was running again the next day, a boiler leak found and closed out, a tech talking through what he had measured before packing up. One June call is worth noting for how it ended. A technician spent two hours on a four-year-old tankless water heater, came back the following day, found the heat exchanger rusted past saving — and didn't bill for any of it. Another reviewer put the same idea plainly: the technicians don't try to sell you something extra on a maintenance visit. The work isn't confined to Massachusetts. A customer this spring had a full heating and cooling system designed for a home in southern New Hampshire and called the price competitive. The complaints are older, and they cluster on one theme: money. A few one-star reviews question what a repair cost, how charges were split between parts and labor, and being steered toward replacing equipment instead of fixing it. Nothing of that kind appears in the last six months — thirty reviews, none negative — but the precaution is cheap either way: get the parts-and-labor breakdown in writing before anyone starts, and take a second opinion before agreeing to a full system replacement. Its Massachusetts HVAC license is active, and it's a member of the Methuen Chamber of Commerce. For a household that wants one company on the hook for the furnace, the AC, the mini-splits and the yearly service, Correct Temp is a straightforward call — settle the pricing structure up front and you've covered the one thing earlier customers took issue with.