Prime Moving Boston

Prime Moving Boston runs local and long-distance moves out of Boston, and the same two or three names keep showing up in review after review — Nick, Ali, and Kana get thanked individually often enough that they read less like hired hands and more like the crew customers ask for by name. With 128 Google reviews averaging 4.9★ and a 4.5★ mark from 24 Thumbtack ratings, the volume backs up the score. The praise clusters around care with belongings — packing a full bedroom's worth of dishes and pots in two hours, wrapping a third-floor walk-up's furniture without a scratch, getting a two-bedroom apartment across state lines in one piece. Recent months have kept that pace: the last five Google reviews, running into May 2026, are all five stars with nothing negative. Not every review glows, though. In a 2025 review, a customer described two movers laying glass TV-stand shelves upright after being asked to lay them flat — a panel fell and broke, and the customer said the head office never followed up after several emails. In a 2024 review, a cross-country move from Boston to the Bay Area went less smoothly than the local jobs: packing materials ran short partway through, and some fragile pieces went into boxes with no real protection. And in a 2025 review, one caller described being cut off mid-call after asking about a service the company doesn't offer. Before booking, it's worth confirming how fragile or high-value items will be packed and wrapped, especially for anything glass or for a long-distance haul — the complaints on file are specifically about that, not about punctuality or effort. For a standard local move, the pattern that keeps repeating is a fast, careful crew customers ask for by name.