Verified record
Proto Home Service Plumbing & HVAC is a Stoughton plumbing, heating and cooling company, and a recent Google customer whose AC zone stopped blowing cool air said Peri and Ody spent quite a bit of time on it and diagnosed failed parts that were keeping the freon from reaching where it needed to. A recent Angi customer said that when their AC system stopped working, they got an appointment the same day, and the technicians arrived on time and got the unit up and running. A recent Google reviewer said Proto came the same day they called, got their AC back up and running, and charged a fair price. A recent Google customer said the company found their HVAC coil clogged with dust and buildup and showed them what was going on. A recent Google customer said Ody and the team handled a boiler that died unexpectedly, walked them through repair versus replace without pressure, and installed a new Navien system within a few days. A recent reviewer with an emergency water heater issue said the company arrived first thing the next morning. A recent customer said the company fixed frozen, leaking outside faucets, water issues in various bathrooms and a valve in a jacuzzi after giving an exact quote. In a 2026 review, a customer with a weather-caused water leak said Peri scheduled a visit promptly, advised them on what was actually necessary before they bought parts, and afterward showed them the broken parts and explained what had failed. A 2025 customer said Peri handled the plumbing for their bathroom renovation, installing a walk-in shower, infinity drain, toilet and faucet. In a 2024 review, a customer said the company came the same day for a pipe leaking at the boiler and water heater combo, fixed it, and also fixed their garden faucet for free. The company's site names Perikli Prifti as its owner and says the professionals behind it have worked in Boston and surrounding areas for more than 40 years. Its Massachusetts plumbing license 4752-PL-C, in the name of Proto Home Service, is active on the state registry. The BBB rates the company A+. One recent Google customer gave one star, saying the company charged $410 to snake a drain, the drain backed up again the next day, and the company then said the blockage was further down and quoted $600 more to fix it.
Proto Home Service found my HVAC coil extremely dirty and clogged with dust and buildup. They showed me exactly what was going on and took the time to address the problem properly. Great service and very professional!
I have used this company four or five times over the last year or two. Honest, reliable, and professional. I own a business in an adjacent town and have had bad service with heating companies for a few years. Many recently. I should have used them for my business needs. I chose Proto because they are a small company competing against the monopoly. They are the best.Old school values. They are not part of a business that was bought out by a private equity company, like most. Take advantage of a small company and service while it still exists.
Proto came the same day I called and got our AC back up and running. Great service and a fair price
Amazing customer service with scheduling a quick service call when my AC system stopped working. Got an appointment booked on the same day. The service technicians arrived on time, were kind and courteous, got the unit up and running, answered all my questions professionally and provided some guidance on follow up service. I would highly recommend Proto Home Service Plumbing & HVAC!
We had a zone of our ac stop blowing cool air. Thought it might be the compressor failing or something similar. Peri and Ody spent quite a bit of time and were able to diagnose the problem and that some parts needed to be replaced that had failed and were keeping the freon from being able to reach where it needed to so as to get the air cool. They did great work, always replied promptly and communicated well!
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Service area
2 changes recorded — last scanned Sep 17, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Proto Home Service Plumbing & HVAC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Languages
Languages
Responsive emergency help4.1
3am emergency pipe-burst response3.5
