Proto Home Service Plumbing & HVAC

Proto Home Service Plumbing & HVAC is a Stoughton shop where one name keeps coming up: Peri. Across dozens of reviews, homeowners describe calling with a dead boiler, a leaking water heater, or a clogged drain and getting Peri himself, working a small crew out of Stoughton and Milton. The company describes itself as decades into serving Boston-area homeowners, run today by Perikli Prifti. The pattern that stands out is speed on emergencies. One homeowner left a voicemail about a leaking water heater at 7:30 p.m. and had Peri and a colleague on site before 8:30. Another texted on a Sunday morning about a dying heater and had it fixed the same day. When a boiler died unexpectedly, the crew walked the homeowner through repair-versus-replace options without pressure and had a new Navien system installed within days. The jobs range widely — sump pumps, frozen outdoor faucets, a bathroom's plumbing during a renovation (walk-in shower, toilet, faucet), an oil hot water tank swap one reviewer said 'most plumbers cant/wont do,' and AC coils clogged with dust — and the reviews consistently name Peri or his colleague Ody directly rather than describing an anonymous crew. That pattern holds across 76 reviews from 2022 to 2026 on Google, HomeAdvisor, and Angi, almost all five stars. The one exception worth knowing: a June 2026 review describes being charged $410 to snake a drain that backed up again the next day, with an additional $600 quoted to fix what was called a deeper blockage — worth asking about upfront if a drain job doesn't hold. Its Massachusetts plumbing license is active on the state registry. Separately, its Better Business Bureau profile carries an A+ grade. For fast plumbing and HVAC calls — especially anything that can't wait until morning — this is a reasonable one to call; for drain work specifically, get the scope and price in writing before it starts.