Zeolla Plumbing and heating

Zeolla Plumbing and Heating is a Stoughton shop whose calling card is speed — reviewers keep describing a technician on the doorstep within 30 minutes to an hour of calling, even for non-emergency work. Across 223 Google ratings the average sits at 4.9 stars, and the Better Business Bureau grades the company A+; its Massachusetts plumbing license (4838-PL-C) is verified active. The written record runs deep — 149 reviews stretching back to 2021 across four platforms — and the recent stretch stays almost entirely positive. Customers describe specific fixes: a mystery leak tracked down and repaired the same day, a gas leak at a stove and its connection line resolved carefully, an old system swapped for a new Navien unit, and a cracked cast-iron stack pipe repaired after a careful demolition. Techs named Mark, Brian, Derek, Justin and Charles come up repeatedly, and several reviewers say they've called the company back for more than one job over the years. Not every account is glowing. In a 2024 review, a customer described a tankless water heater installation with a poorly sealed exhaust pipe that let rain into the basement; the unit began leaking again within four months, and the customer said Zeolla declined to honor the two-year labor warranty. A 2023 review described being charged a service fee before a boiler problem was diagnosed, with an upsell attempt that didn't fix the issue. And in a 2021 review, a customer said a renovation quote roughly doubled once work began, needed redoing two or three times, and left roof damage that cost several hundred dollars to repair. Zeolla looks like the right call for a same-day plumbing or heating repair — a leak, a clog, a water heater on its way out — where reviewers consistently point to a fast callback and a tech who explains the fix. For a larger installation or renovation job, get a firm written quote and confirm warranty terms up front given the handful of accounts where that became a sticking point.