Quality Deluxe LLC

Eric answers his own phone at Quality Deluxe, and that personal touch is the thread running through most of what people say about this Milton, MA plumbing company. It works Brockton and the surrounding South Shore — its site lists towns from Milton and Boston down through Bridgewater, Whitman, Rockland, and Holbrook — and says it's been doing this for about a decade, covering emergency repairs, water heater installs and repairs, drain and sewer work, gas lines, and the plumbing behind kitchen and bathroom remodels. The three most recent Google reviews, spanning January through April of this year, tell a consistent story: a same-day callback, the problem found fast, the fix finished before the visit is over. In one, a caller's elderly parents lost heat and Eric dropped what he was doing to get their boiler running again, working the phones with other tradespeople until it was solved. In another, someone who needed a plumber "ASAP" says Eric is now their plumber for good. None of the handful of recent reviews are negative, and that lines up with the longer arc behind it: 70 reviews stretching back to 2021 across five different sites, and a 4.6-star average on Google from 101 ratings. One thing worth sorting out before calling: sources disagree on how long this company has actually existed. Its own site claims roughly ten years; one home-services directory lists 17 years and nearly a thousand completed jobs; the Better Business Bureau's registration records put it at six. That's a wide enough spread to ask about directly. The BBB itself grades the business A+, though it hasn't sought BBB accreditation. This looks like the right call for a plumbing problem that can't wait — a dead water heater, a cold boiler, a leak that needs eyes on it today — more than for a scheduled renovation. Get the current license number and a straight answer on how long they've actually been in business before booking.