What does a hardwood floor cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Redman Construction. Use it to sanity-check bids, then get the real number in writing.
Estimate accuracy — a 2023 bathroom finished to the penny
Permit volume — BuildZoom counts 192 permitted projects at the address
Long tenure — the BBB dates the Hanover business to 1991
Bill versus estimate — 2022 and 2026 reviewers report large unannounced overruns
Quote follow-up — a 2023 caller never received the promised price
Subcontractor oversight — mid-2010s reviews cite mess, rudeness and rework
Lapsed registration — BuildZoom lists an inactive HIC, once cancelled
BBB review excerpt — an undated complaint about work quality
Two customers, four years apart, wrote the same complaint: the final bill landed far above the estimate. That is the thing to settle before Redman Construction starts on your house, because almost everything else points the other way.
The Hanover company has been going since 1991 by the BBB's account, run by Joseph Redman with six employees out of 300 Whiting Street, and it works as a true general contractor — design, site prep and completion, coordinating its own subcontractors rather than handing you off.
The craft praise is specific and it runs deep. In a 2019 review a homeowner described gutting a kitchen and dining room into one room, then hiring the crew back to lift the entire second floor and turn a cape into a garrison. A 2014 customer catalogued a three-month whole-house upgrade: cedar-impression vinyl siding, 17 replacement windows, a gut bathroom, a new three-season room off the kitchen. A 2023 bathroom remodel, that customer wrote, came in "to the penny on their estimate." BuildZoom's file for Joseph M Redman at the same address and phone counts 192 permitted projects, typically around $29,450 and mostly kitchen and multi-room remodels.
Billing is where it goes sideways. A 2022 customer was quoted $7,975 for a side door and exterior trim replacement and billed $13,208 — 61 percent over — and said nobody flagged the increase; the company replied that the trim repairs were priced as materials plus labour and that more work was added along the way. This April a Google reviewer said the workmanship was very good and the crew kind and professional, then left one star because the final invoice came in at nearly double the estimate with no change in scope. A 2023 caller said they were promised a price for a retaining wall and never heard back.
Licensing sits with the principal rather than the company: BuildZoom lists a Massachusetts construction supervisor licence, CS-059706, and a home improvement contractor registration, 174845, both under Joseph M Redman, plus a separate HIC registration, 106601, it shows as inactive and at one point cancelled. Its BBB page is an A+, though the business is not BBB Accredited.
The right call for a substantial remodel where you want one contractor holding the whole job together, and the older reviews say the finished work holds up. Pin the price down first: fixed where you can, every materials-plus-labour allowance spelled out, and written sign-off before any change adds cost.
Heard around town
News & the web
PositiveRedman Construction - 9 Reviews - Birdeye
“Redman Construction worked on remodeling my kitchen,its unbelievable now.My tiny kitchen is now big and beautiful,more than i could of asked for.I am so proud to have people in my house now.The crew is outstanding,polite,and respectful.If looking for work done on your property no need to look further you just found the right crew for you.”
We hired this contractor and, to be fair, the quality of the work itself was very good. The finished project looks great, and the crew clearly knows what they’re doing. Everyone we encountered was kind and professional.
That said, the billing was completely unacceptable. The final invoice came in at nearly double the original estimate, even though the project did not change in scope. There were no major additions, no unexpected issues, and no clear communication that costs were increasing along the way. Getting a bill that far off from the estimate without explanation feels misleading at best.
An estimate should be reasonably close to the final cost—not off by such a huge margin with no warning. If there had been transparency or ongoing communication about pricing changes, this would be a very different review.
Proceed with caution. The workmanship may be solid, but make sure you get everything in writing and demand clear, upfront communication about costs, because that was a major failure here.
Very responsive and knowledgeable. They know all the components and referred us to the additional contractors that we needed to complete the job. Outstanding
Jim and the crew at Redman Construction Inc are all top shelf. They did an excellent job on a bathroom remodel. They were neat, courteous, and efficient as well as fair and reasonable with pricing. To the penny on their estimate. Great job from start to finish.
I needed my retainer wall either replaced or repaired, Redmond came out to look at it. I was told they would get back to me with a price. I never heard back from them.
My husband and I received a quote from Redman Construction, for a side door installation and outer house trim replacement, which we agreed upon. When the work was completed, we were sent a bill that was 61% above the quote cost. We were never approached or contacted by Redman that the man hours or cost of supplies were being increased. We were frankly shocked when we received the bill. We were quoted a cost of $7,975.00 and we were billed $13,208.07. This, in my opinion was a deception in the cost quote and price gouging in the final billing statement. My husband and I will never use this company again. The final work was mediocre. The door replaced, is difficult to lock and squeaks when closing. I feel cheated.