Reliable The Fence People

Reliable The Fence People works out of Woburn, and the name keeps coming up unprompted whenever someone on a Massachusetts Reddit thread asks who to call for a fence — a pattern the platform numbers back up: 4.7 stars on Google across 1,090 ratings, the same 4.7 on Angi from 401, and an A+ grade from the Better Business Bureau. The jobs described range from a single gate hinge fix to a full-yard rebuild mixing 50-plus panels of privacy, baluster, and picket sections in three different styles. What shows up again and again in the reviews is speed and follow-through. Vinyl and cedar-stockade installs are described as wrapped up in a single day, crews hauling away the old fence the same visit; one Woburn customer's Reliable fence, put in about twenty years earlier, was reportedly still standing when they called the company back for an unrelated repair, and several reviewers said they'd used Reliable more than once — for a second property, or to come back and fix a gate. That volume is current, too: 106 reviews landed in the last six months alone, on top of 874 logged since 2019. It hasn't all gone smoothly, and the rough spots worth knowing about cluster recently. A review posted this past May described a fence built without the required permit, over the six-foot height limit, with the crew unable to confirm the property line with neighbors before police were called. A separate May review reported gate latches that broke within a year and said follow-up support afterward was poor, and an April 2026 Reddit thread carried a similar warning — pulling out an old fence allegedly cracked a foundation, with a gate the poster called a botch job. Further back, a 2024 review described a $450 charge to fix a shortfall caused by a measuring error, and a 2023 review reported an unexpected subcontractor crew and being overbilled for labor. None of that is typical of the volume above, but it's recent enough to raise directly: confirm who's pulling the permit and staking the property line before work starts, and get the warranty terms on latches and hardware in writing. For a standard vinyl, cedar, or wood fence install or repair around Greater Boston, the track record is the real draw — just don't skip those two conversations.