Renewal by Andersen Window Replacement

Two installers, two of the hottest days of June, eight in the morning to nearly six at night — that is how one homeowner described her window job this summer, and it is the shape most of these reviews take: a named crew, a long day, a clean house at the end. This is the Andersen brand's Bourne showroom, selling and installing the company's replacement windows, entry doors and patio sliders across the Cape, and the same first names repeat through the write-ups — Ron and Jason on the measuring visits, Andrey, Russell and Ivan on the installs. The written history runs 488 reviews back to 2021, averaging 4.9 across 930 Google ratings, on a BBB profile that is accredited and graded A+. The installs are where the specifics live. A May 2026 customer had two full tear-out replacements done and described the work as thorough and patient with questions. In a February 2026 review, a homeowner described the crew answering every question, working well together and leaving the house neat. A September 2025 customer wrote about installers introducing themselves, walking through the procedure and putting floor coverings down before starting. Repeat business shows up plainly: one April 2026 reviewer was on their fourth round of windows and doors with the company, and another in May 2026 asked for the same measurer back for a second project. What draws complaints is not the work — it is how the company finds customers. In an October 2025 review, someone reported representatives knocking door to door and no way to confirm they were legitimate rather than a scam; a September 2025 one-star review called the door-to-door salesmen obnoxious. An August 2025 one-star described a mailed flyer printed with simulated handwriting, which the writer read as meant to look hand-addressed and as aimed at older recipients. On Reddit that same month, a Cape commenter said the marketing alone was enough to keep them from buying. One thing to read carefully: a large share of the five-star reviews here are written the day of the measuring visit, before any window is installed — praise for the consultation, with the installation still ahead. The accounts that describe finished work are the ones worth weighing. If you want the brand's own crews doing a full-frame replacement rather than a small shop's pocket install, this branch has a deep, consistent record of doing that carefully and cleaning up after. Buy it on your own terms: get the quote in writing, price it against a local installer, and do not let a knock at the door or a hand-lettered mailer set the timetable.