Revere Aluminum Window LLC

Revere Aluminum Window LLC is a family-run shop in Saugus that says it's been putting in vinyl windows, siding, and doors around the North Shore since 1971 — more than 50 years under one roof, by its own account. The work is straightforward exterior stuff: replacement windows, vinyl siding, and storm and entry doors, built around ProVia and Harvey product lines, for a stretch of towns running from Chelsea and Everett up through Salem and Peabody. The two customer accounts on Google tell almost opposite stories. Back in October 2025, one homeowner described an easy process — a competitively priced entry-and-storm-door job, an owner who was straightforward to deal with, and no pressure to upgrade beyond what was needed. Eight months later, a very different account showed up: a $1,400 storm door that has never closed properly, with seven months of calls that went nowhere. With only 14 Google ratings behind a 3.5-star average, there isn't a deep well of recent customer accounts to lean on either way, and that most recent review is the only one from the past six months. The Better Business Bureau lists the company at an A+ rating, with a file going back to 1997, though it isn't an accredited business and no complaint history is published on that page — a tidier picture than the latest Google review suggests. Worth asking directly, before signing anything: how the company handles a warranty callback if a door or window doesn't sit right after installation, given the unresolved complaint on record. This reads like a small, long-tenured outfit better suited to a straightforward window, siding, or door swap than one to lean on for aftercare guarantees sight unseen — get the callback policy in writing before the crew leaves.