Robert B Our Co Inc

Robert B. Our Co. Inc. is a Harwich site-and-utility contractor - septic systems, sewer and water connections, demolition, marine work and landscape materials - and one of the Lower Cape's oldest construction names: the Cape Cod Times and Wicked Local both marked its 60th year in 2017, with the founder's sons at the helm of the company their father started. When the job is a septic system, the written record is strong and specific. A 2025 reviewer described the team applying for and installing a larger system with communication that was 'timely and informative'; a 2024 reviewer walked through a complex replacement after a failed pre-sale inspection, crediting project manager Chris for answering every question and a crew that showed up on time each day; other accounts from 2024 and 2023 praise technicians who located the tank carefully, cut and replaced sod rather than leaving a hole, and left the lawn nearly undisturbed. The complaints are just as specific, and they cluster on money and follow-through rather than craftsmanship. A 2025 review objected to an assessment fee charged on top of a routine pumping and advised asking the price before booking; a 2024 customer of fifteen years said a pumping was left incomplete and the company wanted to charge again; a 2022 mulch buyer was billed a fuel surcharge higher than the one quoted. Separate 2025 reviews criticise how a street was put back after utility work and how a crew treated a neighbouring property. Before booking, ask for the total price in writing including any assessment, location or fuel charges, confirm who will own the callback if a job needs a second visit, and - if you want pumping specifically - ask whether that work is still done in-house: neighbours on Nextdoor in April 2026 said the pumping side was sold to a larger regional company over a year ago, while the company's own material still lists septic pumping. This is the profile of a large, long-established Cape contractor that does substantial septic and site work well and gets marked down on billing clarity and communication - a strong call for a system replacement, with the paperwork nailed down first.