Roof Hub

Roof Hub is a South Boston roofing company built around its owner, Taylor (sometimes credited as Taylor Ferguson), who shows up by name in the overwhelming majority of its 54 reviews going back to 2021 — for financing help, project coordination, and being the one who answers when something needs fixing after the fact. Google puts the business at 4.8★ from 106 ratings. The reviews that stand out aren't the routine roof replacements but the complicated jobs: a 2025 review describes Taylor's team coordinating with a T-Mobile crew to remove rooftop antennas before a tear-off; a 2024 review describes replacing a roof across a main house, an in-law apartment, and a workshop while helping arrange financing for the whole project; another describes a 6-unit apartment building re-roofed with new plywood throughout in two days. Roof decks come up often too — jobs in East Boston and a historic address on Marlborough Street in Back Bay are both described as smooth, permit-handled builds. The record isn't spotless, and the complaints that exist are specific rather than vague. A 2024 review describes workers damaging a section of siding by not removing an awning before starting, calling it enough to not recommend the company. A 2022 review describes Roof Hub walking away from a job it had committed to for a fall installation, leaving the homeowner to restart the search for a roofer months later. A 2025 review, while praising the actual roofing work as high-quality and fast, describes a promised repair — replacing moldy wooden planks the homeowner had specifically flagged — that was never completed. And a 2021 review describes calling to schedule an appointment and never getting a callback. None of these are recent — the last several reviews, from the past year, are uniformly positive — but they're specific enough, and different enough in kind, to be worth knowing about: an occasional follow-through gap around commitments made before or after the main roofing job. Roof Hub fits a homeowner with a bigger or more complicated roofing project — multiple buildings, coordination with another trade, financing help — who wants an owner personally involved from quote to cleanup, while confirming in writing any secondary work that isn't the roof itself.