Roto-Rooter Plumbing & Water Cleanup

He was excellent with his work. He was friendly , he was very polite, professional and did a great clearing up the pipes. He explained in detail what not do or put down the drain.

Great experience and superior service. After searching for a technician on short notice. Root-Rooter had someone at my address on very short notice on a weekend when others could only come on Monday morning or have a hefty emergency fee. The tech Anthony was very professional, efficient and cleaned the whole area after service. He then gave me an education and advice on maintenance of my drains and plumbing. I really appreciated that. Great work overall.

I called because my kitchen sink was completely clogged and got an appointment the very next day. Apollo was the technician and he was excellent — professional, thorough, and experienced. He snaked the drain, cleared the clog, and even got my dishwasher running again as a bonus. Everything was explained clearly and the service was efficient. Highly recommend!

Excellent and professional interactions. Very personable and professional technician. He seemed completely confident in his expertise and experience without being dismissive or condescending in any way… he was completely capable of handling our issue. Price was extremely high compared to the national average. It was explained as a set price no mater how long the job would take which could be beneficial for what I would believe would be 25% of the calls. I would be fine with the price if it was a late Sunday evening call and was able to show up within the window originally given. With a company as large as RR I would expect they have plenty of units on standby. My guy came from a call in Newburyport which does seem like an in-efficient coverage area. Over all very happy and appreciative of RR service and Bryan’s professionalism made the price worth it by 930 that evening. I would have been a very sour customer if I had to wait that long and had to deal with a “typical” less professional tech. Thank you. I would recommend with my experience ( I don’t give full stars on many things on principle alone… I am happy to give Bryan all 5!)

Never a good time for a sewer line back up. Saw an issue in our basement bathroom where the sewer line started to back up. Luckily, we caught this early. Contacted Roto-Rooter and they came within their two hour service window. Bryan, (the first on the scene) asked some good background questions and explained a best process forward. There definitely was a clog between the house and where the sewer line connected at the street. Line was reamed, a snag detected and everything cleaned out.