Serve S

Serve S is a Norwood-based commercial HVAC and refrigeration outfit that Stuart Kawadler started in 2013 after more than 35 years working in his family's HVAC business — the kind of shop a restaurant or retail operation calls when a walk-in cooler or a rooftop unit needs attention, not a homeowner replacing a furnace. The clearest picture from customers who hired the company comes from two Google reviews, both from spring 2025. One describes a technician nicknamed Stew fixing a deli case and staying on top of communication — "CARES about my business," the reviewer wrote. The other, about a maintenance call, calls the response quick and thorough. Both are five stars, but Google's own published average sits lower, at 3.7 across all 6 ratings on the platform — the other four carry no visible detail. On the credentials side, the company's site lists licensed pipefitters, sheet metal technicians, refrigeration technicians and a professional engineer on staff, though none of that has been checked against a state registry here. BuildZoom, for its part, says it couldn't confirm an active license for the company at all — worth asking about directly before signing anything. For a commercial refrigeration or HVAC call in the Norwood area, the reviews on file point to a small, owner-founded shop that's responsive when something breaks — just confirm current licensing and get a firm quote before booking.