Verified record
Peter Sakalis runs Poseidon Plumbing & Heating from 70 Howard Street in Norwood, Massachusetts, working mostly alone on water heaters and residential plumbing. The listings state 27 years of experience and free estimates, and the state licence registry shows his Massachusetts journeyman plumber licence, 32108-PL-J, as active in his name, expiring in May 2028. BuildZoom lists 65 permitted projects under his name, thirteen of them in the past three years, almost all plumbing. Water heaters are the job most customers describe. In a November 2024 review, a homeowner said Peter came by at nine in the morning, gave a fair verbal quote, went for the unit and had hot water running by noon. A 2020 customer described a bigger job: a chimney-vented heater replaced with a power-vent unit on the other side of the house, which meant new gas and water lines, site prep and removal of the old lines and tank. Another 2020 reviewer, wary of five-star ratings, called him honest, no-nonsense and clean, with fair pricing on a heater install; a 2019 customer said he handled an emergency leaking heater in under two hours on a winter evening. Pool heater installation and a full kitchen and first-floor bath gut renovation in 2021, where a Google reviewer called him a true craftsman with competitive pricing, round out the range. The 2019 and 2020 accounts repeat the same words: on time, done in the stated timeframe, cleaned up, answered questions, picked up the phone. One 2019 customer said he solved a plumbing problem without tearing up the walls; several had hired him more than once, and a 2021 reviewer noted he even mopped up the water. There is one December 2024 one-star review, and it reads oddly against everything else. The writer describes hostile office staff, a manager and a technician, says police were called to remove them, and names a permit jurisdiction, Centennial, that is not a Massachusetts municipality. Peter's other customers describe a single plumber who does the work himself, so that account may concern a different company; ask him about it directly if it worries you. Angi and HomeAdvisor both show 26 reviews at 4.8 stars, but those two profiles are one review set published twice. Google has a single five-star review from 2021 and BuildZoom a single five-star from 2015. Most of the written history sits in 2019 and 2020, with two reviews in 2024, so recent work is thinly described. BuildZoom's page also shows a quality alert saying no active licence is on file, which the state registry contradicts. For a water heater replacement, a power-vent conversion or a straightforward plumbing repair around Norwood, Peter's customers describe fast, tidy, honestly priced work from a licensed plumber. Confirm the quote in writing and ask who pulls the permit for gas or venting changes.
I had a very negative experience with this company. The staff, from the office to the manager and technician, were consistently disrespectful and unprofessional. They displayed hostility toward me as a customer, to the point where I had to involve law enforcement to have them removed from my property. There was no transparency regarding labor or parts, and they failed to provide clear answers to my questions. They refused to conduct a walkthrough at the end of the job or address concerns about their charges. Additionally, they claimed the job was completed when it was neither finished nor inspected. To make matters worse, they worked without obtaining the required permit, despite it being mandatory in Centennial before starting the work. This company showed a lack of accountability and professionalism throughout the process, and I would not recommend their services to anyone.
Peter Sakalis of Poseidon Plumbing & Heating came by around 9 AM to see what the project involved. He gave me a verbal quote that sounded fair and was off to get the new water heater and had it installed with running hot water by 12 PM that day. I was very impressed with his work and professionalism. Cleaned up any mess and water created and I would recommend him to anyone.
Excellent no nonsense, said what he was going to do and did what he said…. He even cleaned up the water!
After 30-years since building our home it was time for a major kitchen/1st bath gut and renovation. Poseidon Plumbing & Heating excelled in all critical project aspects including: • Competitive pricing • Excellent Quality workmanship – Peter, the owner, is a true craftsman! • Adherence to schedule • Focus on safety of the customer and their personnel (e.g., following COVID-19 protocols) • Housekeeping – maintaining a clean work area • Excellent communication with throughout the process Overall, it was an outstanding customer experience! Poseidon Plumbing & Heating will definitely be invited back for my next project.
I'm always wary of 5 star reviews, but Poseidon clearly deserves this rating! Peter is all one could ask for in a plumber: honest, no nonsense, clean work. He was prompt, efficient and knowledgeable. Fair and reasonable pricing for a hot water heater install. Appreciative of the positive reviews that led us to him and will absolutely use him again in the future.
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2 changes recorded — last scanned Sep 9, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Peter Sakalis. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Same-day and weekend calls for burst pipes and lost heat5.0
Navien expertise4.7
Water heater swaps4.4
Back within 20 minutes on a night callback4.2
Active license3.9
Found a fault two other companies missed4.2
Repair range4.0